ICTF's International Credit Professionals Symposium in Europe - Rome - October 13-15, 2019

ICTF's 19th International Credit Professionals Symposium in Europe

October 13 - 15, 2019
NH Collection Roma Vittorio Veneto Hotel - Rome, Italy
"Global Credit Management Excellence, Expert Perspectives and Best Practices"
18:30 – 19:30pm | Welcome Reception
Welcome to Rome and The ICTF International Credit Professionals Symposium. Your first opportunity to catch up and network with friends, old and new.
09:00 – 10:00 | Keynote Address: Elections, Coups and You: Country Risk Today
Keynote Speaker: Dr. John Raines, Principal Global Risks Advisor, IHS Markit, United Kingdom

With the dawn of 2020 just around the corner and in recognition of the ever increasing challenges faced by international credit professionals, Dr. Raines will embrace the three key issues of 'Brexit – a Forecast and Implications for Europe', 'The 2020 Elections – Democrats Choose a Candidate' and 'The US Trade Wars', as well as provide an economic analysis of key markets around the Globe.

10:00 – 10:45 | ICTF's Session With A Difference - 1
Transformation and Agility – Opportunity or Risk in Credit Management?
Dr. Michael Sauter will lead delegates through: -
- Mechanics of a fast paced VUCA world; Volatility, Uncertainty, Complexity, Ambiguity
- Implications for Business Models, Organisations and People
- An Agile Transformation Framework
Presenter: Dr. Michael Sauter, Managing Partner and Founder, Brainbirds GmbH, Germany
10:45 – 11:15 | Networking Coffee Break and EXPO

11:15 – 12:00 | ICTF's Session With A Difference - 2
Dr. Sauter will chair an Interactive Discussion built around Agile Transformation – its Mindset, Methods and Culture – and Leading Yourself, Your Team and Your Organisation.
Presenter: Dr. Michael Sauter, Managing Partner and Founder, Brainbirds GmbH, Germany
12:00 – 13:00 | The ICTF Breakout Session - Addressing Your Key Topics - 1
Taking note of the Evaluation Forms from our last European Conference, ICTF offers three key topics identified by delegates in a combined sharing and learning best practice experience. The choice is yours: -

1. Remaining Committed And Motivated In The Ever Evolving World Of International Credit Management
Whether a Team Leader already, or with aspirations to become one, it is essential to appreciate that to stay loyal and motivated, employees need to feel valued, challenged and optimistic about their future in the Company, even in what may be the 'real world' of imperfect organisations, stretched budgets and limited time. This Session will encourage delegates to share and manage their experiences and concerns as they look towards career development in an ever evolving world of new structures and cultures for their profession.
Facilitator: Tim Lane, RGCP, ICTF, UK
2. Financing Tools New To The Market To Assist Sales – Do They Really Exist?
Bringing together Credit and Sales to work with the common aims and goals of the Company in mind is one of the most effective ways of improving mutual efficiency and Return on Investment. An example is the availability of new Financing Tools, but do any genuinely exist and, if so, from whom and where? Do they realistically interface with the different Payment Terms companies are obliged to offer in different markets? Let's discuss!
Facilitator: Kevan McGerity, Trade Finance Manager, Genie UK Ltd., UK
3. Concerns About The US Embargo And Office Of Foreign Asset Control (OFAC) Procedures
All US incorporated entities and their international branches must comply with OFAC procedures. This Session will consider how the international credit professional should best educate themselves on such key questions, amongst many others, as 'Who do OFAC sanctions apply to?', What does OFAC mean in banking?, 'What precisely is OFAC compliance?' and 'What are the penalties for OFAC violations?', and seek to share 'non-confidential' experiences of compliance thus far.
Facilitator: Andy Girardi, Global Credit Director, Dupont, USA
13:00 – 14:00 | Networking Lunch and EXPO
14:00 – 14:30 | The ICTF Breakout Session - Feedback and Conclusions
The individual Session facilitators will present their Group's Feedback and Conclusions to the full Conference: -

1. Remaining Committed and Motivated In The Ever Evolving World Of International Credit Management
2. Financing Tools New To The Market To Assist Sales – Do They Really Exist?
3. Concerns About The US Embargo And Office Of Foreign Asset Control (OFAC) Procedures
14:30 – 15:15 | ICTF's Best Practices and Ideas Exchange Forum - 1
Out of Africa – The Journey Into Shared Services
Tina Badenhorst will trace how a global business with roots in South Africa embarked on the journey into Shared Services; it's learning's and biggest challenges and, finally, the impact of automation in the Accounts Receivables space.
Presenter: Tina Badenhorst, Cash Manager, Distell, South Africa
15:15 – 15:45 | Networking Coffee Break and EXPO
15:45 – 16:30 | ICTF's Best Practices and Ideas Exchange Forum - 2
Unlocking Cash In The Debt Recovery Area – The Return Of Hunt For Cash
Cash has always been and remains King! ICTF founding Board Member and Advisory Councillor Jacques Vincken offers Best Practice sharing. How to improve the role of third party service providers and are you doing your utmost to find the Cash?
Presenter: Jacques Vincken, DS Credit Manager Europe & Africa and Global CF – Shell Downstream Services International, The Netherlands

16:30 – 17:30 | ICTF's Best Practices and Ideas Exchange Forum - 3
Your Key Questions Answered
Whether you wish to learn more, or share your expertise about topics such as Customer Portfolio Management, Financial Data Providers, Robotics in Credit or any other relevant topic for the international credit profession, join our expert panellists in considering Best Practice and Ideas Exchange from questions submitted both by delegates in advance and directly from the Conference floor.
William Bastiaan, Creditreform International, Switzerland
Simon Marshall, Director, Co-Pilot Limited, UK
Wilm Schweer, Sr. Manager/Head of Partner Management, SHS VIVEON AG, Germany

18:45 | Networking Dinner

09:00 – 09:45 | ICTF's Service Sector Update
The Six Stages Of Onboarding A Customer
John Lord will detail the six stages; how they are performed in silos and where the points of friction and costs to the business are today. By exploring the process he will highlight how the customer experience can be increased, costs reduced and more customers won.
Presenter: John Lord, Chief Executive Officer and Founder, TruNarrative, United Kingdom
09:45 – 10:30 | The ICTF Regional Review – The Middle East
The vast Region that is the Middle East, comprising a multitude of cultures, religions, nations and peoples, represents both a stern and stimulating challenge to the international credit professional. It also remains, at least in part, an area of conflict and sanctions. This presentation from a leading credit insurance underwriter will focus and advise on how business may best be facilitated today.
Alexandre Toussaint, Regional Head of Risk - India and the Middle East, Atradius, United Arab Emirates
Abdelhamid Ali, Head of Risk - Middle East, Atradius, United Arab Emirates

10:30 – 11:00 | Networking Coffee Break and EXPO
11:00 – 12:30 | The ICTF Trade Creditors Global Forum: Your Most Pressing Credit and Collection Challenges From Around The World.
The best ideas come from quality interaction with your peers and those willing and able to share their experiences. This key Conference session will equip delegates with actionable plans and practical solutions to their most pressing problems.
Tina Badenhorst, Shared Services Receivables Manager, Distell, South Africa
Andy Girardi, Global Credit Director, DuPont, US
Ralph Montforts, Director Global Credit, Maxim Integrated, Ireland

12:30 | General Symposium Adjourns
12:30 – 14:30 | Held in conjunction with the Symposium: ICTF's Chemicals Industry Credit Group Meeting
This meeting is open to credit executives from within the Chemicals Industry on a gratis basis if they have attended the main Symposium. A fee of US$175 will be charged if this meeting only is attended. To register, please email ICTF: info@ictfworld.org

What ICTF Members Are Saying
Watch the video and find out Why You Should Attend!

Click here to register online or email ICTF at: info@ictfworld.org

If your company is a non-member, and you and your company are first-time in attendance, you may use PROMO CODE: NMFTEU19

Register Now

Early Bird Registration Fees: * payment by September 5, 2019
  • ICTF Member Rate: $770
  • Non-Member First Time Attendance*: $770
  • Non-Member Corporate Credit Professional Rate: $1,100
  • Non-Member Vendor** Rate: $1,350
Regular Registration: after September 5, 2019
  • ICTF Member Rate: $970
  • Non-Member First Time Attendance*: $970
  • Non-Member Corporate Credit Professional Rate: $1,300
  • Non-Member Vendor** Rate: $1,550

If your company is a non-member, first-time attendee, you may use PROMO CODE: NMFTEU19

Discounts for multiple attendees from the same company (not valid for vendors): if you are registering more than two people from your company, please contact us to receive an additional discount of $270 per person for attendee #3 and thereafter. Send us an email to: info@ictfworld.org

**Non-Member Vendor Rates apply only to vendor companies who are neither ICTF members nor first-time attendees. Please note that Vendors who are not sponsors of ICTF are limited to two registrants per company.

*Registration, Substitution and Cancellation Policy: Please note that in order to receive the 'Early Bird' discounts, both registration and payment must be received by the Early Bird deadline. Substitutions of attendees may be made at any time by providing a reasonable advance notice to ICTF. Unfortunately, we cannot issue a refund or credit for any cancellations received within 21 days of the event start date. ICTF reserves the right to assess an administrative fee of $50 for cancellations.

VENDORS: Given the size of the ICTF Symposiums as well as ICTF’s focus on education and credit management practitioners, the maximum number of attendees from sponsoring vendor companies will be limited to three (3) per company. Vendor members who are not sponsors may register no more than two (2) attendees. Founding Annual Sponsoring partners are exempt from this attendance limitation.

In order to qualify for the discounted member registration rate, the participant must hold an active ICTF membership at the time of registration and at the time of the event.

NH Collection Roma Vittorio Veneto Hotel - Rome, Italy

Corso d'Italia, 1
00198 - Rome, Italy

Hotel Room Rate:
  • EUR 185 (single use, including breakfast)
    EUR 205 (double use, including breakfast)
Hotel Reservations:

To ensure availability, hotel reservations should be made early - discounted room rate is based on availability.

The hotel reservations cut-off date is: September 17, 2019

ICTF Group Hotel Reservations Link - CLICK HERE >>

or copy/paste this link in your browser:


Dr. John Raines

Principal Global Risks Advisor

IHS Markit, UK

Dr. John Raines serves as Principal Global Risks Advisor with IHS Markit’s Country Risk team, where he covers multilateral and cross-regional issues, and details how global and local political events affect business operations and profitability. He has delivered hundreds of award-winning keynote addresses and board presentations from Beijing to Budapest and beyond. As IHS Markit’s lead analyst for United States, John has appeared in numerous media outlets, from CNN, BBC, CNBC, The New York Times, The Washington Post, NPR to the Associated Press...Read More

Abdelhamid Ali

Head of Risk - Middle East

Atradius, United Arab Emirates

Abdelhamid Ali comes with a 17 years’ experience in the banking and credit insurance industry. His core experience is credit risk management in corporate banking and Trade Credit Insurance with solid knowledge in GCC region and Middle East markets. He started his career back in Egypt with one of the leading investment banks, Commercial International Bank (CIB), then moved to Dubai in 2007 joining one of the leading Islamic Banks Globally (Dubai Islamic Bank-DIB) until 2013. He finally landed in his current firm, one of the Top Credit insurance companies globally...Read More

Tina Badenhorst

Cash Manager

Distell, South Africa

Tina Badenhorst, CGCE, started her career in 1990 with one of the largest commercial Bank in South Africa where she held a number of positions from Securities control through to Sales and finally ending up within the Commercial recovery and collection department. She then joined a real estate company in the capacity of Credit Manager to be part of their new venture which changed the way home loans were done in South Africa...Read More

John Lord

Chief Executive Officer and Founder

TruNarrative, United Kingdom

A proven and respected industry leader, John Lord founded and leads TruNarrative in his uniquely ambitious and innovative style.

John started his career at Dun & Bradstreet, going on to help lead Credit Underwriting for Euler Hermes and Acquisition Finance at GE Capital. He then returned to Dun & Bradstreet to lead the formation of Call Credit before running global sales and leading the United Kingdom and Ireland business units. ...Read More

Dr. Michael Sauter

Managing Partner and Founder

Brainbirds GmbH, Germany

Michael is Managing Partner and Co-Founder of Brainbirds, a training and transformation services firm based in Munich, Germany.

He supports organisations as a trainer and coach in the areas of innovation, leadership and transformation / change. He has delivered numerous seminars, workshops and keynote speeches to help a large number of people to understand and shape digital and agile transformation...Read More

Alexandre Toussaint

Regional Head of Risk - India and the Middle East

Atradius, United Arab Emirates

Alexandre Toussaint joined Atradius in Paris 2004. After several positions in risk in France and in the UK (underwriting France and Africa), Alexandre moved to the UAE in 2012 with a mandate to transfer the underwriting of the Middle East region from the UK to Dubai and create a regional center of expertise close to the market and close to local customers. Since 2014 he has been the Regional Head of Risk for the Middle East and India...Read More

Jacques Vincken

DS Credit Manager Europe & Africa and Global CF

Shell Downstream Services International, The Netherlands

Jacques Vincken, Shell Downstream Credit Manager Europe & Africa and Global CF, has worked in the Finance function of Shell for nearly 34 years in various businesses (Upstream, Chemicals, Downstream), has extensive experience in Commercial Finance and is a true Credit professional. He has had overseas assignments in various Shell divisions and companies. He has successfully standardized the Credit Management processes of Shell Chemicals on a global basis and managed to dramatically decrease the working capital and making the organisation a cash conscious environment throughout...Read More

Speaker Announced Soon


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