ICTF’s Global Credit Professionals Symposium - April 14 - 16, 2019 - Chicago, IL
ICTF's Global Credit Professionals Symposium
April 14 - 16, 2019
Four Seasons Hotel - Chicago, IL
"Global Credit Management Excellence, Expert Perspectives and Best Practices"

Symposium Program
6:30 - 7:30 pm | Welcome Reception – sponsored by Ascot Insurance Group           

Monday, April 15th
8:00 - 8:30 am | Networking Breakfast
8:30 - 8:45 am | Symposium Opening
8:45 - 10:00 am | Keynote:
New Order in Global Trade and New Risks to Global Growth – U.S. Foreign Policy, Geopolitical Risks and Heightened Market Volatility
Speaker: William Lee, Chief Economist – Milken Institute
10:00 - 10:30 am | Networking Coffee Break and EXPO 
10:30 - 12:00 pm | A Purposeful and Efficient Approach to Analysis of Cash Flow – Assessing Liquidity and Cash Flow Risks of a Global Customer Portfolio
Gain an enhanced understanding of how the cash flow statement, along with the balance sheet and income statement, should be used in the assessment of your customers’ liquidity risks. Drill down to understand the sources of liquidity risk; learn the methodology and how to develop a systematic approach; recognize key differences among industry sectors and even companies in the same industry sector as well as cash flow statements constructed under U.S. GAAP and those generated under IFRS. The session will include analysis examples and quick interactive exercises designed to fuel learning.
Speaker: Steven Isberg, Ph.D., Associate Professor of Finance – Merrick School of Business, University of Baltimore and Senior Fellow, Credit Research Foundation
12:00 - 1:30 pm | Networking Lunch and EXPO
1:30 - 2:30 pm | Evaluating Foreign Buyers, Credit Risk Assessment and Risk Mitigation during Uncertain Times
A panel of corporates and credit insurers will share their credit risk evaluation methodologies and challenges, and discuss industry sector and market nuances (Latin America, Asia, Europe, Middle East), evolving risks, key watch outs, risk mitigation strategies and best practices for selling in an increasingly uncertain global environment.
Moderator: Richard Clark, Director Corporate Credit – Parker Hannifin Corporation
Anthony Barrett, Senior Vice President, Trade Credit – Ascot Insurance Group
Ken Cavanagh, Chief Underwriter – FCIA Trade Insurance
Ken Moyle, EVP, Regional Risk Underwriting Director – Coface

2:30 - 3:00 pm | Networking Coffee Break and EXPO
3:00 - 4:00 pm | It Is Not Just Credit Risk: Readiness, Response and Recovery
An assessment of the top risks to business in 2019 – it is not just credit risk and it affects those involved with credit risk management! Cyber compromise, cyber threats, fraud, extortion, reputational risk… the list is long! Find out how global companies should prepare, manage and successfully emerge from any one of a number of risks and issues that can affect their operations anywhere in the world, unexpectedly.
Victor Ferreira, Business Development Lead – Hiscox Special Risks
Michael Rohrs, Associate Director Control Risks

4:00 - 5:30 pm | Keys to Successful Cross-Cultural Communication in the Global Business World
This lively and interactive session is based on Gayle Cotton’s Bestselling Book, ‘SAY Anything to Anyone, Anywhere! 5 Keys to Successful Cross-Cultural Communication’. Differences are the spice of life! But cultural differences can also be the source of embarrassing blunders and miscommunication in the workplace, and for business or social travelers alike. Learn how to manage preexisting cultural expectations, understand cultural sensitivities, avoid conflict, and sidestep offending someone due to cultural differences -- albeit unintentional. The strength of any multicultural relationship depends entirely on the ability to effectively communicate, to build trust and rapport, and to know how to disagree and give constructive feedback, in person, on the phone, or by email. This session will increase your self-awareness, help you adapt your style, and enable you to be successful in multi-cultural business relationships.
Speaker: Gayle Cotton, President – Circles of Excellence, Inc., Bestselling Author and International Speaker
7:00 pm | Group Networking Dinner

8:00 - 8:30 am | Networking Breakfast
8:30 - 10:00 am | The State of the U.S. and World Economy – Global and Regional Economic Outlook, Trends and Market Forecasts
Speaker: Augustine (Gus) Faucher, Senior Vice President and Chief Economist – The PNC Financial Services Group
10:00 - 10:30 am | Networking Coffee Break and EXPO
10:30 - 12:30 pm | The ICTF Global Trade Creditors Country Round Table and Open Forum: Discussion of General Export Credit and Collection Challenges, and Country Specific Issues in Latin America, Europe, Middle East, Africa and Asia
Your Questions Answered! This is where the best actionable ideas come from - the most practical country specific quality interaction, helping you address unique and common credit and collection challenges. Submit your questions in advance and benefit from the collective knowledge and experience of your peers!
Moderator: Tim Lane, RGCP, Membership Director – ICTF Europe
Juliana Brownell, International Credit Manager Land O'Lakes Inc.
Michael Buonasora, Senior Vice President, Head of Global Collections – Moody’s Corporation
Elaine Dykhouse, CBF, RGCP, Corporate Credit Manager – Blue Diamond Growers
12:30 - 2:00 pm | Held in conjunction with the Symposium:
ICTF's Food Industry Export Credit Group Meeting 
This meeting is open to ICTF members from the food industry (manufacturers and/or distributors). To register, please email ICTF: info@ictfworld.org

Click here to register online or email ICTF at: info@ictfworld.org

If your company is a non-member, and you and your company are first-time in attendance, you may use PROMO CODE: NMFTUS19

Register Now

Early Bird Registration Fees: * through March 1, 2019
  • ICTF Member Rate: $775
  • Non-Member First Time Attendance: $775
  • Non-Member Corporate Credit Professional Rate: $1,075
  • Non-Member Vendor* Rate: $1,300
Regular Registration: March 2, 2019 and after
  • ICTF Member Rate: $975
  • Non-Member First Time Attendance: $975
  • Non-Member Corporate Credit Professional Rate: $1,275
  • Non-Member Vendor* Rate: $1,500

**If your company is a Vendor who is neither an ICTF member nor a first-time attendee, you must add the Non-Member Vendor ticket to your registration. Please note that vendors who are not sponsors of ICTF are limited to two registrants per company.

*Registration, Substitution and Cancellation Policy: Please note that in order to receive the 'Early Bird' discounts, both registration and payment must be received by the Early Bird deadline. Substitutions of attendees may be made at any time by providing a reasonable advance notice to ICTF. Unfortunately, we cannot issue a refund or credit for cancellations received within 21 days of the event start date. ICTF reserves the right to assess an administrative fee of $50 for cancellations.

VENDORS: Given the size of the ICTF Symposiums as well as ICTF’s focus on education and credit management practitioners, the maximum number of attendees from sponsoring vendor companies is limited to three (3) per company. Vendor members who are not sponsors may register no more than two (2) attendees. Founding Annual Sponsoring partners may be exempt from this attendance limitation.

In order to qualify for the discounted member registration rate, the participant must hold an active ICTF membership at the time of registration and at the time of the event.


Discounts for multiple attendees from the same company (not valid for vendors): If you are registering more than two (2) people from your company, please contact us to receive an additional discount of $200 per person for attendee #3 and thereafter. Please contact us in advance; send an email to: info@ictfworld.org

Four Seasons - Chicago, IL

120 E. Delaware Place
Chicago, IL 60611

Hotel Room Rate: $199/night plus tax
Hotel Reservations:

To ensure availability, hotel reservations should be made early - discounted room rate is based on availability. The hotel reservations cut-off date is: Monday, March 25, 2019

Click on: http://www.fourseasons.com/chicago/

Step 1: Enter your check-in and check-out dates - they must be between April 12 and April 17, 2019.
Step 2: Enter "Promo Code" IC0411 and then "Find Rooms". (make sure the letters are in capitals)
Step 3: Click on "Select Room" and follow prompts to confirm your reservation. ($199 plus tax for a City-View Room)

TO MAKE YOUR HOTEL RESERVATION BY PHONE: Please call the hotel directly at 312-280-8400, and ask for the Reservations department. When speaking to the Agent, please reference the symposium code "IC0411" or "ICTF SYMP 2019" to make a reservation using the ICTF room block.



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Phone: 410-522-5015

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