ICTF's International Credit Professionals Symposium in Europe - Krakow - May 12-14, 2019
ICTF's International Credit Professionals Symposium
May 12 - 14, 2019
Sheraton Grand Krakow Hotel - Krakow, Poland
"Global Credit Management Excellence, Expert Perspectives and Best Practices"
18:30 – 19:30pm | Welcome Reception
Welcome to Krakow and The ICTF International Credit Professionals Symposium. Your first opportunity to catch up and network with friends, old and new.
09:00 – 10:00am | Keynote Address: Is Europe Well-Equipped To Fund Innovation?
Keynote Speaker: Bojan Markovic, Deputy Director, Economics, Policy and Governance, The European Bank for Reconstruction and Development, UK

Europe needs a new, more balanced growth/financing model with a stronger focus on innovation and increased productivity. But, financial systems in Europe are bank-centric and banks are traditionally not so good at financing innovation. Investment in innovation is intangible and less fit for use as a collateral for bank loans. The Address will focus on ways to develop various funding sources (banks and non-banks) to support different forms of innovation in Europe and contrast the funding environment there – and especially Central and Eastern Europe – with that in the USA and Asia.

10:00 – 10:45am | ICTF's Best Practices and Ideas Exchange Forum - 1
Re-Engineering The Global Credit Department - Best Practices For Building A World Class Global Credit Company
An overview of specific key initiatives that led to a roadmap to building a World Class Global Credit Organisation by (1) identifying the gaps in the existing structure, organisation and processes, (2) addressing accountability and visibility issues and (3) developing and adopting new practices for boosting performance and cash flow.
Presenter: Madeleine Fequiere, CCP, ICD.D, Director and Corporate Credit Chief, Domtar, Canada
10:45 – 11:15am | Networking Coffee Break and EXPO

11:15 – 12:00pm | ICTF's Best Practices and Ideas Exchange Forum - 2
Restructuring The International Credit Function - A Reverse Transitional Challenge
International Flavors and Fragrances is currently consolidating its outsourced back-office Finance function in a new Captive Centre in Budapest. As part of the International Finance Transformation Programme, Jan Ambergen, FT Programme Lead, will guide delegates through the journey to bring the International Credit Function back 'in house'.
Presenter: Jan Ambergen, Treasury Director, Credit and Working Capital, International Flavors and Fragrances, Inc., The Netherlands
12:00 – 13:00pm | The ICTF Breakout Session - Addressing Your Key Topics - 1
Taking note of the Evaluations Forms from our last European Conference, ICTF offers a Breakout Session embracing two key topics identified by delegates in a combined sharing and learning best practice experience. The choice is yours: -

1. Best Practice For Those From The Shared Service Centre (SSC) Community
Shared Services are increasingly expanding in areas of higher value Credit Management and Collection and thus becoming talent feeder groups within larger organisations, particularly from a growing base of Financial Service Centres in Europe. This session will discuss and expand upon the best practice measurements used by these Centres in the promotion and exhibition of their value to the business.
Jacques Vincken, DS Credit Manager Europe & Africa & Global CF, Shell Downstream Services Intl., Netherlands
Branislav Kovalcik, Operations Manager - Credit Management, Benefrux, Shell Shared Business Operations, Poland

2. Digitalisation - Impact, Adaptation And Change For The Credit Professional
Global business has witnessed a huge change over recent years and adopted the automation methods necessary to make processes easier and faster within many disciplines. There is no evidence of the trend diminishing and the process of converting data into a digital format continues apace. This session will focus on the impact upon the credit professional thus far, its relevance and the preparations necessary for further adaptation and efficiency in the immediate future.
Facilitator: Simon Marshall, Director, Co-Pilot Limited, UK
13:00 – 14:00pm | Networking Lunch and EXPO
14:00 – 14:30pm | The ICTF Breakout Session - Feedback and Conclusions
The individual Session facilitators will present their Group's Feedback and Conclusions to the full Conference: -

1. Best Practice For Those From The Shared Service Centre (SSC) Community
2. Digitalisation – Impact, Adaptation And Change For The Credit Professional
14:30 – 15:15pm | ICTF's Session With A Difference
Working That Room: Networking Skills For The (Perhaps Nervous) Credit Professional!
If you are one of those people who finds networking a room full of strangers a terrifying prospect, then don't worry, you're perfectly normal! In this session, Angus Farr will give delegates a few tips and tricks to make networking a little less daunting and a little more useful. He will cover some of the practical steps, such as what to say about yourself, how to get into groups (and how to get out) and graduating from 'small talk' to 'talking business'.
Presenter: Angus Farr, Director, Training Counts, UK
15:15 – 15:45pm | Networking Coffee Break and EXPO 
15:45 – 16:45pm | The ICTF Export Credit Risk Management Case Study
Growth Customers - Credit's Role Within The Barometer Of Rising And Falling Tides
Participate with other ICTF professionals in resolving a Case Study based upon an actual event that was full of uncertainty, risk and opportunity for the business. Learn how to interpret financials and lender and owner actions through both better and worse market conditions.
Facilitator: Miguel Beneito, Global Credit Manager, Corteva Agriscience, Agriculture Division of DowDuPont, Switzerland

16:45 – 17:15pm | The ICTF Export Credit Risk Management Case Study - Feedback and Conclusions
A representative from each table within the Conference room will present their feedback and conclusions from the Case Study.
18:30pm | Networking Dinner

09:00 – 09:45am | ICTF's Service Sector Update - 1
How Artificial Intelligence (AI) Is Changing The Order To Cash Process And Credit Management
The technological advances in AI and robotic automation are transforming the processes performed in Credit Management and Order to Cash and can be a catalyst for Digital Transformation. Brian Morgan will share how, with knowledge of the right tools, delegates can utilise these advancements to achieve dynamic and positive change within their organisations.
Presenter: Brian Morgan, Business Growth and Partner Director, Rimilia, UK
09:45 – 10:30am | ICTF's Service Sector Update - 2
Working With Credit Insurance Through The Economic Cycle
Shaun Purrington will review the benefits of working with Credit Insurance and how to get the most benefit from an insurance partnership when global trade slows, insolvencies and late payments increase and recessionary forces are hard at work.
Presenter: Shaun Purrington, Managing Director, Avenue Insurance, UK
10:30 – 11:00am | Networking Coffee Break and EXPO
11:00 – 12:30pm | ICTF's Best Practice and Trade Creditors Global Forum: Your Most Pressing Credit and Collection Challenges From Around The World
The best ideas come from quality interaction with your peers and those willing and able to share their experiences. This key Conference session will equip delegates with actionable plans and practical solutions to their most pressing problems.
Richard Clark, Director, Corporate Credit, Parker Hannifin Corporation, USA
Rose El Khoury, Senior Manager Credit & Collections, Medtronic, Switzerland
Dariusz Lachowski, Senior Manager Customer Finance, Amgen Europe B.V., The Netherlands
12:30pm | General Symposium Adjourns
12:30 – 14:30pm | Held in conjunction with the Symposium: ICTF's Chemicals Industry Credit Group Meeting
This meeting is open to credit executives from within the Chemicals Industry on a gratis basis if they have attended the main Symposium. A fee of US$175 will be charged if this meeting only is attended. To register, please email ICTF: info@ictfworld.org

Click here to register online or email ICTF at: info@ictfworld.org

If your company is a non-member, and you and your company are first-time in attendance, you may use PROMO CODE: NMFTEU19

Register Now

Early Bird Registration Fees: * through April 1, 2019
  • ICTF Member Rate: $770
  • Non-Member First Time Attendance*: $770
  • Non-Member Corporate Credit Professional Rate: $1,100
  • Non-Member Vendor** Rate: $1,350
Regular Registration: April 1, 2019 and after
  • ICTF Member Rate: $970
  • Non-Member First Time Attendance*: $970
  • Non-Member Corporate Credit Professional Rate: $1,300
  • Non-Member Vendor** Rate: $1,550

*Registration, Substitution and Cancellation Policy: Please note that in order to receive the 'Early Bird' discounts, both registration and payment must be received by the Early Bird deadline. Substitutions of attendees may be made at any time by providing a reasonable advance notice to ICTF. Unfortunately, we cannot issue a refund or credit for cancellations received within 21 days of the event start date. ICTF reserves the right to assess an administrative fee of $50 for cancellations.

In order to qualify for the discounted member registration rate, the participant must hold an active ICTF membership at the time of the event.

**If your company is a vendor who is neither an ICTF member nor first-time attendee, you must add the Non-Member Vendor ticket to your registration. Please note that vendors who are not sponsors of ICTF are limited to two registrants per company. 

Discounts for multiple attendees from the same company (not valid for vendors): If you are registering more than two people from your company, please contact us to receive an additional discount of $270 per person for attendee #3 and thereafter. Please contact us in advance; send us an email to: info@ictfworld.org

VENDORS: Given the size of the ICTF Symposiums as well as ICTF’s focus on education and credit management practitioners, the maximum number of attendees from sponsoring vendor companies will be limited to three (3) per company. Vendor members who are not sponsors may register no more than two (2) attendees. Founding Annual Sponsoring partners are exempt from this attendance limitation.

Sheraton Grand Krakow Hotel

7 Powisle Street
Krakow 31-101 - Poland

Hotel Room Rate:
  • PLN 755 (~ EUR 174) + 8% VAT (single use, including breakfast and Wi-Fi)
    PLN 825 (~ EUR 190) + 8% VAT (double use, including breakfast and Wi-Fi)
Hotel Reservations:

To ensure availability, hotel reservations should be made early - discounted room rate is based on availability.

The hotel reservations cut-off date is: April 15, 2019

ICTF Group Hotel Reservations Link - CLICK HERE >>

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Phone: 410-522-5015

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