ICTF's 10th Annual Global Trade Creditors Symposium - November 17-19, 2019 - Ft. Lauderdale, FL

ICTF's 10th Annual Global Trade Creditors Symposium

November 17 - 19, 2019
The Ritz-Carlton - Ft. Lauderdale, Florida
"Global Trade Credit Risk Management Excellence, Expert Perspectives and Best Practices"

Symposium Program
6:30 – 7:30pm | Welcome Reception
Welcome to The ICTF 10th Annual Global Trade Creditors’ Symposium – your first opportunity to catch up and network with friends and industry peers, old and new!
Monday, November 18th
8:00 - 8:30 am | Networking Breakfast
8:30 am | Symposium Opening
8:45 - 10:00 am | Keynote:
The Global Economic and Geopolitical Outlook, Risks and Opportunities - Major Forces Impacting Risk and Trade Patterns in Developed and Emerging Markets
Speaker: Bernard Baumohl, Chief Global Economist - The Economic Outlook Group and Author of the International Best-Selling Book, "The Secrets of Economic Indicators" 
~ Wall Street Journal’s Most Accurate Economic Forecaster in 2018!
10:00 - 10:30 am | Coffee Break / EXPO coffee break sponsored by Rimilia

ICTF's Order to Cash (O2C) Excellence Sessions
10:30 - 11:15 am
| Session 1: Modeling Tools and Management of Open Account Payment Terms, Extended Terms and Global Supply Chain Financing
Mark Miazga, CGCE, Corporate Credit Manager - Parker Hannifin Corporation
Tina Sorrels, RGCP, Corporate Secretary & Director, Philanthropy - AJC Group
ICTF's Order to Cash (O2C) Excellence Sessions
11:15 - 12:15 pm
Session 2: A Roadmap to Achieving O2C Excellence – People, Global Credit, Collections and A/R Processes, Results and Performance Metrics
Speaker: Chris Viau, Director of Worldwide Financial Services - Autodesk
12:15 - 1:30 pm | Networking Lunch / EXPO
1:30 - 3:30 pm | Export Credit Risk Management Case Study – “Rising and Falling Tides”
Global Credit Risk Management at its best! Work in small groups on a real-life case involving a growth customer with operations in several parts of the world. Analyze the facts and figures, discuss options and decide how to support the customer (or not), and take appropriate actions as a credit management pro…every step of the way! This is a great way to share with and learn from your peers, and practice the art of global credit risk management!
Case Study Presenters:
Miguel Beneito, Global Credit Leader - Corteva Agriscience
Angela Hodges, RGCP, Americas Credit Manager - Eastman Chemical Co.

3:30 - 4:00 pm | Coffee Break / EXPO –  coffee break sponsored by C2FO

4:00 - 5:30 pm | Detecting Financial Statement Fraud – Cases from Around the World
Financial Statement Fraud is real! Review cases from around the world, illustrating trends and mechanics on how these frauds are perpetrated. Learn of important financial and ratio analysis techniques for detecting fraud while examining financial statements.
Presenter: Gerry Zack, CEO - Society of Corporate Compliance and Ethics and Former Managing Director of Global Forensics at BDO
7:00 pm | Group Networking Dinner - Burlock Coast Restaurant at The Ritz-Carlton Hotel
8:00 - 8:30 am | Networking Breakfast
8:30 - 11:30 am | The ICTF Country Round Table – Discussion of Your Most Pressing Country Specific Credit, Collections and Export Trade Finance Issues – Region by Region, Country by Country!
Quality interaction with peers and a panel of corporate, banking and credit insurance experts who will share their country specific expertise, address your challenges, and provide guidance. Submit your questions in advance and get answers!


Michael Buonasora, SVP, Head of Global Collections - Moody's Corporation
Fernando Mesia, SVP, Middle Market Manager - Amerant Bank (Mercantil Bank)
Nick Tiltman, FCICM, RGCP, Credit & Finance Solutions Director - TechData

8:30 - 9:30 am | Round Table Part 1: Latin America and The Caribbean

Country Risk Analyst: Philip Stafford, Director, Americas Country Risk Analytics - Wells Fargo

9:30 - 10:15 am | Round Table Part 2: Asia/Pacific Rim

Country Risk Analyst: Byron Shoulton, International Economist - FCIA
10:15 - 10:45 am | Networking Coffee Break
10:45 - 11:30 am | Round Table Part 3: Europe, Middle East and Africa
Country Risk Analyst: Byron Shoulton, International Economist - FCIA
11:30 - 12:15 pm | The ICTF Global Trade Creditors Open Forum – Discussion of Your Most Pressing “Non-Country” Specific Credit, Collections, A/R, Technology and O2C Challenges
Tackle the problems and benefit from the collective knowledge and experience of the group! Find out how your industry peers and other highly experienced global credit management professionals are overcoming similar challenges and achieving results.

As a start:
- Financial Shared Service Centers
- A/R, AI and Technology
- and more… submit your questions!

Moderator: Tim Lane, RGCP - ICTF
Nick King, FCICM, Director, Credit Management & Collections, Europe - Agility
Joseph McNamara, CCE, RGCP, Senior Manager, Credit Risk Management - Olympus Corporation of the Americas
Phyllis Miller Saavedra, Director of Order to Cash Solutions - Emagia Corporation

12:30 - 2:00 pm | Held in conjunction with the Symposium: ICTF's Food Industry Export Credit Group Meeting 
This meeting is open to ICTF members from the food industry (manufacturers and/or distributors). To register, please email ICTF: info@ictfworld.org

What ICTF Members Are Saying
Watch the video and find out Why You Should Attend!


Click here to register online or email ICTF at: info@ictfworld.org

If your company is a non-member, and you and your company are first-time in attendance, you may use PROMO CODE: NMFT2019

Register Now

Early Bird Registration Fees (if paid by September 27, 2019) :
  • ICTF Member Rate: $795
  • Non-Member First Time Attendance: $795
  • Non-Member Corporate Credit Professional Rate: $1,095
  • Non-Member Vendor* Rate: $1,320
Regular Registration Fees (after September 27, 2019) :
  • ICTF Member Rate: $995
  • Non-Member First Time Attendance: $995
  • Non-Member Corporate Credit Professional Rate: $1,295
  • Non-Member Vendor* Rate: $1,520

If your company is a non-member, and you and your company are first-time in attendance at an ICTF event, you may use PROMO CODE: NMFTUS19

Discounts for multiple attendees from the same company (not valid for vendors): If you are registering more than three people from your company, please contact us to receive an additional discount of $200 per person for attendee #4 and thereafter. The discount must be applied prior to your online registration. Send us an email to: info@ictfworld.org

Registration, Substitution and Cancellation Policy: Please note that in order to receive the 'Early Bird' discounts, both registration and payment must be received by the Early Bird deadline of September 27, 2019. Substitutions of attendees may be made at any time by providing a reasonable advance notice to ICTF. Unfortunately, we cannot issue a refund or credit for any cancellations received within 21 days of the event start date. ICTF reserves the right to assess an administrative fee of $50 for cancellations.

*Non-Member Vendor Rates apply only to vendor companies who are neither ICTF members nor first-time attendees. You must add the Non-Member Vendor ticket to your registration.

VENDORS: Given the size of the ICTF Symposiums as well as ICTF’s focus on education and credit management practitioners, the maximum number of attendees from sponsoring vendor companies will be limited to three (3) per company. Vendor members who are not sponsors may register no more than two (2) attendees. Founding Annual Sponsoring partners may be exempt from this attendance limitation.

In order to qualify for the discounted member registration rate, the participant must hold an active ICTF membership at the time of registration and at the time of the event.

• ADDITIONAL GROUP DINNER GUEST FEE: $100 • GOLF: $135 per player •

The Ritz-Carlton, Fort Lauderdale - Ft. Lauderdale, FL

1 North Fort Lauderdale Blvd, Ft. Lauderdale, Florida 33304
Phone: +1 (954) 465-2300

Hotel Room Rate:
  • Room Rate: $209/night plus tax | *resort fee is waived for ICTF guests
  • Please note that you will not be charged a resort fee, even if the amount appears on your reservation and confirmation. Resort fee will be removed prior to arrival.
Hotel Reservations:

Hotel Reservations must be made by Monday, October 20, 2019 by clicking here >>

Guests may reserve online or contact the hotel reservation desk via phone 1-800-241-3333 and reference the ICTF Symposium. Group Code: DBVDBVA

To ensure availability, hotel reservations should be made early - discounted room rate is based on availability. The hotel reservations cut-off date is: Monday, October 20, 2019.
ICTF's Golf Outing - Sunday, November 17, 2019 at Jacaranda Golf Course

7:30 am - shuttle leaves from the hotel - 8:30 am golf

  • $135 per player (greens fee and cart fee)
  • Club Rental (optional): $59 + tax

Fun is only a 9-iron away! Join fellow golfers for a morning of golf and fun!

Jacaranda Golf Club is a 36-hole facility offering all the amenities of a private country club. Widely considered one of the finest golf and practice facilities in South Florida, the East and West Courses feature gently rolling terrain framed by the lush tropical foliage and waterways of South Florida.

Jacaranda Golf Club has been the host site to many PGA and USGA tournaments and qualifying events and voted "Club of the Year" by the South Florida PGA of America.

Bernard Baumohl

Chief Global Economist

The Economic Outlook Group

Bernard Baumohl is chief global economist at The Economic Outlook Group and author of the international best-selling book “The Secrets of Economic Indicators”. He is well known for being ahead of the curve in assessing the direction of the U.S. and world economy. Mr. Baumohl began his career as an analyst with the Council on Foreign Relations, a think tank specializing in international affairs and national security. He later served as an economist at European American Bank with responsibilities to monitor the global economy and develop forecasts...Read More 

Miguel Beneito

Global Credit Leader

Corteva Agriscience

Miguel Beneito currently serves as Global Credit Leader with Corteva Agriscience and is based in Geneva, Switzerland. He earned a MBA from Heriot Watt Business School of Edinburgh and is Economist by Universidad Nacional de Educación a Distancia UNED in Madrid. Miguel joined DuPont in Barcelona and has held a number of international positions in Accounting, Treasury, Trade Finance, Sales, Marketing and Business Management prior to leading Credit...Read More 

Michael Buonasora

SVP, Head of Global Collections

Moody's Corporation

Michael Buonasora is the SVP, Global Head of Collections for Moody’s Corporation. Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. Mike has been with Moody’s since 2009 and is responsible for the overall direction and focus of the collection function for Moody’s Corp., providing leadership by formulating and implementing strategic objectives to meet Moody’s goals with emphasis on continuous improvement of process and practice...Read More

Angela Hodges, RGCP

Americas Credit Manager

Eastman Chemical Co.

Angela Hodges, RGCP is Americas Credit Manager for Eastman Chemical Company, a manufacturer of chemicals, fibers and plastics materials which are used by its customers as key ingredients to make the products that you use every day. She has responsibility for Eastman's credit employees at corporate headquarters in Tennessee, and also in Mexico City and São Paulo. Prior to joining Eastman Chemical, Angela spent almost 14 years with Alcoa Inter-America, Inc. (a wholly owned subsidiary of Alcoa Inc.) where she managed their entire export region portfolio, including Latin America, Caribbean, Europe and Asia...Read More 

Nick King, FCICM

Director, Credit Management & Collections


Nick King is Director, Credit Management & Collections, Europe Region, Agility. He joined Agility in June of 2018 and is responsible for Transformation of the Order to Cash for the European Region while also temporarily taking ownership as Global Process Owner for OTC. Nick is a Fellow of the Charted Institute of Credit Management, he was one of the founders of ICTF (International Credit and Trade Finance) in which he previously held the position of Chairman and now serves as an Executive Board Member...Read More

Joseph McNamara, CCE, RGCP

Senior Manager, Credit Risk Management

Olympus Corporation of the Americas

Fernando Mesia

SVP, Middle Market Manager

Amerant Bank (Mercantil Bank)

Fernando Mesia is a Senior Vice President and Middle Market Manager at Amerant Bank. Fernando is an industry veteran with over 20 years of experience in Trade and Supply Chain Financing...Read More

Mark Miazga, CGCE

Corporate Credit Manager

Parker Hannifin Corporation

Mark Miazga is the Corporate Credit Manager for Parker Hannifin Corp. a $14.3 billion manufacturing company of motion and control technologies and systems, providing precision engineered solutions for a range of mobile, industrial and aerospace markets. Mark has been with Parker for 28 years and is responsible for their two largest North American operating groups, the Fluid Connector Group and the Aerospace Group with an A/R portfolio of over $440 million along with Mexico and the Latin America Group with over $65 million in A/R...Read More

Phyllis Miller Saavedra

Director of Order to Cash Solutions

Emagia Corporation

Phyllis Miller Saavedra is currently Director of Order to Cash Solutions at Emagia Corporation. She has been working in the field of Finance, specifically Order to Cash for more than 20 years in both functional as well as consultative roles. Over the years she has held senior management positions in companies such as ScanDisk, Novellus and Saba software...Read More

Byron Shoulton

International Economist


Byron Shoulton is vice president and international economist at FCIA Management Co. Shoulton joined FCIA in 1980 with a focus on the Latin America debt crisis and later assumed the responsibility for global risk analysis. Shoulton monitors global economic, trade and political trends impacting trade finance risks, conducting quarterly country rankings, and traveling globally to assess country risks...Read More

Tina Sorrels, RGCP

Corporate Secretary & Director, Philanthropy

AJC Group

Tina Sorrels resides at AJC's worldwide corporate headquarters in Atlanta, Georgia and is responsible for all Corporate Governance including Legal matters and Ethics & Compliance. In her role of Director, Global Credit she has responsibility for AJC's worldwide accounts receivable and Credit and Collection activities...Read More

Philip Stafford

Director, Americas Country Risk Analytics

Wells Fargo

Philip Stafford is a Director in Country Risk Analytics for the Americas at Wells Fargo Bank. He joined Wachovia in November 2005, which merged with Wells Fargo in 2008. Before that, he had a similar role at Bank of America, covering Europe, the Middle East and Africa, so he is in his twenty-first year of country risk management...Read More

Nick Tiltman, FCICM, RGCP

Credit & Finance Solutions Director

TechData, UK

Nick Tiltman, RGCP, FCICM, has over 30 years of Credit Services and business experience in industries including; Publishing, Electronics, Manufacturing, Information Technology and Distribution.

He served on the main board of Computer 2000 as Credit & Customer Services Director, the UK arm of Tech Data. His was one of the first appointments of a Credit professional to the board of a UK Corporate...Read More 

Chris Viau

Director of Worldwide Financial Services


Chris Viau is Director of Worldwide Customer Financial Services at Autodesk, Inc. (a NASDAQ listed software company). He is a Credit/Collections and Accounts Receivable expert with over 15 years of experience on three continents. Part of his duties have been customer visits all over the world, including China, Mexico, South Korea, Switzerland, Ireland, and India...Read More 

Gerry Zack


Society of Corporate Compliance and Ethics


To Contact ICTF: info@ictfworld.org

Phone: 410-522-5015

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