"The educational content and intellectual capacity contained within ICTF is astounding and surpasses any of the groups I've attended in the past."
"If your company is involved with international business, ICTF is a must join organization. ICTF is the superior international group which stands shoulders above any other organization that may attempt to fill the International business needs."
  "ICTF has emerged as the premier organization serving the sophisticated international credit executives.”

ICTF's Annual Global Trade Symposium
November 15-17, 2015
The Ritz-Carlton, Ft. Lauderdale Hotel - Ft. Lauderdale, FL

"Global Credit Management Excellence, Expert Perspectives and Best Practices"






Thank You to ICTF's 2015 Sponsoring Partners








"The ICTF Global Trade Symposium was exceptional. The mix of credit and trade professionals was one of the best I have experienced...knowledgeable and friendly. The topics covered were informative and very relevant to current economic conditions and credit issues we are experiencing."

"Thanks to ICTF for a great conference packed with valuable updates, best practices and the ever important networking opportunities."
 "I really came away with a strong sense that this is a very strong association and I will recommend to my CFO that we join the membership."


Sunday, November 15th

7:30 am

ICTF's Annual Golf Outing at the Jacaranda Golf Club

6:30 - 7:30 pm

Welcome Reception - sponsored by Cforia Software

Monday, November 16th

8:00 - 8:30 am

Networking Breakfast

8:30 am

Symposium Opening

8:45 - 9:30 am

Keynote - sponsored by Wells Fargo

The New Geo-Political Risk and Opportunity Map of the World:
Emerging Markets, Middle East Conflicts and the Rise of the East - what it means for companies worldwide

Keynote Speaker:
Afshin Molavi, Senior Global Advisor - Oxford Analytica 

The depth and breadth of Afshin Molavi's expertise in Middle East politics, economics, policy, and culture is staggering. His prolific knowledge of the region's complicated political climate has been tapped for briefings by
Secretaries of State Colin Powell and Hillary Clinton, British Prime Minister Tony Blair, and dozens of other senior officials in Washington and abroad.
A powerhouse journalist, Molavi's credits include: Dubai-based correspondent for the Reuters news agency; Tehran-based correspondent for The Washington Post; and Washington-based contributor to the Financial Times. A frequent commentator on US-Middle East policy on CNN, BBC, and NPR, Molavi has also published articles and op-eds in the New York Times, Foreign Affairs, The Economist, National Geographic, BusinessWeek, New Republic, and Foreign Policy.

9:30 - 9:45 am

The ICTF Speed Networking Session
Meet fellow members and make new contacts in this high energy session. Networking has never been so enjoyable!

9:45 - 10:15 am

Networking Coffee Break

10:15 - 11:15 am

The ICTF Best Practices Forum:

The Land O'Lakes Export Growth Story: International Growth - Credit Department and Process Improvements Along the Way
Hear about Land O'Lakes export journey, how it all started some fifteen years ago and how it's evolved - including instruments and measurements, ongoing improvements in Customer Financial Services amd order-to-cash optimization.
Sue Higgins, RGCP, Senior Credit Manager - Land O'Lakes Inc.

11:15 - 11:30 am


11:30 - 12:45 pm

The ICTF Best Practices Forum:

Latin America - Trade Creditors' Rights and Protection - Lessons Learned the Hard Way
What happens if the deal goes wrong? What should you do to protect yourself before hand? Practical legal advice with a focus on Mexico, Brazil and Argentina - including legal, credit and collection environment differences; trade creditors' rights, disputes and legal recourse; documents, enforcement of judgments and arbitration; pre-shipment homework. Map out the road to
maximizing recoveries in an event of non-payment and insolvency!

Moderator: Angela Hodges, Latin America Credit Supervisor - Eastman Chemical Co. 

Eduardo De la Peña, Partner - Astigarraga Davis, U.S. and Mexico
Maximiliano Nicolas D’Auro, Partner - Estudio Beccar Varela, Argentina
Ricardo Henrique Safini Gama, Partner - Veirano, Brazil

12:45 - 1:45 pm

Networking Lunch

2:00 - 3:00 pm

The ICTF Best Practices Forum:

China - Credit Management and Collection Practices and Practicalities
The often challenging – often charming – market of China presents many cultural and financial challenges for export companies, particularly when compared with the U.S. and Western Europe. Julian Chen will share his vast knowledge and experience, discuss credit and collection practical matters, reveal the do’s and don’ts of doing business in that part of the world, and present interesting case studies supporting his findings. This session is designed to assist the practitioner with their day-to-day export and in-country credit management and collections responsibilities.

Presenter: Julian Chen, CEO - 3ACredit & Managing Director - Creditreform, China

3:00 - 3:30 pm

Networking Coffee Break 

3:30 - 4:30 pm

Kiss, Bow or Shake Hands® - Leveraging Cultural Diversity and Global Business Communications

Learn about international business practices, business communications, and protocol from Terri Morrison, the coauthor of the bestselling Kiss, Bow or Shake Hands® book and digital series and author of the bestselling guide to Doing Business in More Than Sixty Countries®. This highly informative and interactive session will hone your intercultural knowledge about global communications, motivating factors, cultural views towards risk, negotiating strategies, relative concepts of time, cognitive and cultural orientations, making contacts and building relationships, gathering data and getting to the truth, global techno-etiquette, cross-cultural conflict management, protocol, and much, much more! 


Presenter: Terri Morrison, Speaker and Author

4:30 - 5:15 pm

Generation Y - How to Recruit, Manage and Retain!

Find out what turns them on and what turns them off because your company’s future depends on them! Baby Boomers, Generation X and Generation Y don’t just think, talk and work differently; they have vastly different expectations of each other, your company, and you. This refreshingly practical session will lay out the expectations of Boomers, Xers and Yers, reveal the power of recognition and development across generational lines, and show you how to bridge the generational gaps and make it all work!

Presenter: Ken Goldman, General Manager - BrandLauncher

6:30 pm

Group Networking Dinner - at Chima's Brazilian Steakhouse


Tuesday, November 17th         

8:00 - 8:30 am

Networking Breakfast

8:30 - 10:00 am

Global Economic and Country Risk Review - Insights, Trends and World Market Forecasts
Discussion of the current business climate, economic and political outlook, regional and country trends, and major risks shaping global markets in today’s extraordinarily challenging times.
Real-time market intelligence and forecasts with ample time for questions.

Dr. Jay Bryson, Global Economist - Wells Fargo

10:00 - 10:30 am

Networking Coffee Break

10:30 - 12:00 pm

The ICTF Global Credit Management Round Table – Discussion of Export Credit and Collection Challenges in Latin America, Europe, Middle East and Asia
Your Questions Answered! This is where good ideas come from - the most practical country and credit specific issues exchange, helping you overcome challenges and get paid on time. Submit your questions and benefit from the collective knowledge and experience of your industry peers. Including:

- Venezuela - FX regulations and payment delays
- Cuba - new business opportunities and credit tips
- Collection issues and country specific challenges
...and much more!

Richard Clark, Director, Corporate Credit - Parker Hannifin Corp.


Nicole Harvey, Director of Credit & Collections - Parfums de Coeur
Fernando Mesia, Senior Vice President - Mercantil Commercebank
Tina Sorrels, Director of Credit - AJC International

12:00 pm

Symposium Adjourns

12:30 - 2:00 pm


ICTF's Food Industry Export Credit Group Meeting
This meeting is open to ICTF members from the food industry (manufacturers and/or distributors).
To register, please email ICTF:



  The Ritz-Carlton, Fort Lauderdale - Ft. Lauderdale, FL


1 North Fort Lauderdale Blvd, Ft. Lauderdale, Florida 33304


Phone: +1 (954) 465-2300


Room Rate: $199 plus tax


Hotel Reservations:

Hotel Reservations must be made by Wednesday, October 21, 2015 - make your hotel reservation early! Room rates are subject to availability.
Reservations by Phone: Call 1-800-241-3333 and reference the group name ICTF Global Trade Symposium and event dates November 15 - 17, 2015.
Group Code:
CFJCFJA (Run of House King Beds)

Hotel Reservations (not conference registrations) may be cancelled up to 7 days prior to arrival to avoid penalty. 


Early Bird Registration Fees
(by September 25, 2015):

ICTF Member Rate: $745
Non-Member First Time Attendance: $745 
Non-Member Rate: $945

Regular Registration Fees
(after September 25, 2015):

ICTF Member Rate: $895
Non-Member First Time Attendance: $895 
Non Member Rate: $1,095


REGISTER ONLINE or email ICTF at: info@ictfworld.org

If your company is a non-member, first-time attendee, you may use

Registration, Substitution and Cancellation Policy:
Please note that in order to receive the 'Early Bird' discounts, both registration and payment must be received by the Early Bird deadline. Substitutions of attendees may be made at any time by providing a reasonable advance notice to ICTF. Unfortunately, we cannot issue a refund or credit for any cancellations received within two weeks of the event start date. ICTF reserves the right to assess an administrative fee of $50 for cancellations.

Monday Group Dinner - included in the registration fee - RSVP please!
Additional Group Dinner Guest (significant other) - $100              


Speaker bios (PDF)


ICTF's Golf Outing - Sunday, November 15, 2015
Jacaranda Golf Course

7:00 am - shuttle leaves from the hotel


Shotgun - 8:30 am

Cost: $110 per player (greens fee and cart fee)
Club Rental (optional): $59 + tax

Fun is only a 9-iron away! ~ Join fellow golfers for a morning of golf and fun ~

Jacaranda Golf Club is a 36
-hole facility offering all the amenities of a private country club.
Widely considered one of the finest golf and practice facilities in South Florida, the East and West Courses feature gently rolling terrain framed by the lush tropical foliage and waterways of South Florida.

Jacaranda Golf Club has been the host site to many PGA and USGA tournaments and qualifying events and voted "Club of the Year" by the South Florida PGA of America.



Email: info@ictfworld.org Phone: 410-522-5015

Blue Wave