We all have questions and concerns about collecting from customers around the globe. While many of the fundamentals of collecting from domestic customers also apply internationally, there are some key differences to doing business globally.
This informative webinar will provide tips and techniques for effective global collections, from the point-of-sale right through working with outside collection agencies. In addition, our presenters will provide real world examples and insight into the local law and common legal procedures.
Session agenda highlights:
Ensuring Payment from B2B Customers
Steps to Take After the Due Date
Advantages of Retaining an Outside Collection Agency (OCA)
OCA In-House Procedures
When to Place Accounts
Legal Process Overview
The program will conclude with an interactive Q & A session, where we will happily take questions in your native language!
Jennifer Tirre-Daniels, Director of Global Business Services, Certified Senior Collection Professional - ABC-Amega
Jeff Tharnish, International Account Manager, Certified Senior Collection Professional - ABC-Amega