ICTF's Virtual Order-to-Cash Automation Insights Week
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ICTF's Virtual Order-to-Cash Automation Insights Week

 Export to Your Calendar 8/10/2020 to 8/13/2020
When: Monday, August 10 - Thursday, August 13
Starting at 10:00 am each day
Where: Virtual 10 am - 11:30 am ET each day
Contact: ICTF

Online registration is available until: 8/10/2020
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FREE VIRTUAL Order-to-Cash Automation INSIGHTS WEEK 

- digital transformation and cash flow optimization trends and solutions -

August 10 - 13, 2020


In collaboration with our sponsors in the O2C automation space, we are offering CFO's, Finance, Credit, Collections and A/R professionals an overview of the 'latest and greatest' in digital transformation and cash flow optimization - new trends and solutions, benefits of automation, and short live demos of O2C automation technology in action!  

Join us for this week-long 
VIRTUAL INSIGHTS experience featuring seven 'best-in-class' O2C automation solution providers and experts in the field. 
Seven one-hour sessions, including presentations and live Q&A! Even if you are working with a provider, and have fully automated your processes - you'd still want to keep your fingers on the pulse and know what the evolving trends are! 

Automation Insights Week Program Schedule:
Monday, August 10th
 10:00am | Session 1: Billtrust Order-to-Cash Solutions: Accelerating Cash Flow by Automating A/R

The global pandemic has accelerated the drive to digitize more of the credit and A/R processes. Billtrust provides
solutions that help you automate everything from your credit application to sending the bill, to collecting the payment and applying the cash. During this session we'll present a brief overview of our end-to-end A/R platform integrated with B2B payments, and describe why an increasing percentage of our 1,600+ B2B customers are automating multiple global regions.
 10:00am | Session 2: Improving Risk-Awareness and Credit Decisioning Efficiency
1. Reduce customer onboarding time by 90% with online credit application
2. Predict blocked orders and premeditate credit terms using AI to reduce credit risks
3. Automate credit data aggregation and fasttrack risk-aware credit decisioning with configurable credit scoring models and credit limit recommendations
In this cash-strapped economy, it is critical for credit teams to realize how sticking to paper and labor intensive tasks could push them away from the finance executive’s end goal, i.e. securing the financial health of the business. With the right technology in place, credit teams can evolve into a more strategic position in the office of a CFO. Invest your time in high-impact jobs such as focusing on evaluating critical accounts, improving risk-awareness and making data-backed credit decisions to reduce risk exposure.
Join the LIVE demonstration of the technology that would help you do just that! Watch HighRadius Credit Cloud live in action to learn how you can achieve 2x faster customer reviews and reduce bad-debt by almost 30% with 100% improvement in team productivity through robotic process automation and AI.
10:45am | Session 3: Fast-Track intelligent automation within Accounts Receivable freeing resources and exposing real time customer behaviour insights
With cash not as free flowing as in recent times, the management of payment receipts and the need for working capital is now at the forefront for all business leaders. With time being the new currency in today’s world every hour is critical and making the investment in automating cash application will reap benefits whilst building business resilience and improving growth or recovery. In this session, you will learn how O2C automation improves your visibility of customer indebtedness and ensures your allocation and credit teams are spending time on value-added tasks that deliver results. You will also learn how to achieve the biggest impact to cash application process in the shortest time delivering results like 80% automation and ROI in just 12 weeks through deploying intelligent automation into Accounts Receivable.
10:00am | Session 4: Leveraging Machine Learning to Digitize Touchless Collections  

The COVID pandemic has impacted every aspect of global business. Accounts receivable professionals are both being asked to reduce costs while improving cash flow performance, simultaneously. In this session Cforia Software will introduce their end-to-end order to cash platform, Autonomy. Autonomy is based on machine learning and customer intelligence and enables companies to streamline every aspect of cash flow performance.

Session highlights:
• Demonstrate how to implement a touchless collections process while improving your customer’s experience
• Discuss how machine learning, AI and customer intelligence is an essential part of any process
• Review KPI’s and other measurements to track customer credit risk, collector performance and much more

 10:45am | Session 5: Enterprise Digital Assistants - how they can support you in your credit, collections and cash application operations

This pandemic is transforming the way corporations are competing and how they are interacting with customers, vendors and distributors. We are being forced to adapt more and faster than expected. Tools like Enterprise Digital Assistants can help scale operations in global finance departments and shared services centers. With cognitive and human-like smart conversational capabilities, along with continuously evolving job skills these assistants can perform specific tasks related to finance operations.

In this session, learn:
• How to bring together the power of Automation, Analytics and AI to finance operations to — reducing operational costs, improving productivity and decision making, and increasing process efficiency to unprecedented levels
• How to seamlessly augment your workforce with Digital Assistants to enable quick reporting, smart answers and to perform simple to complex skilled tasks
 10:00am | Session 6: It’s time for Finance to join the CX revolution: How O2C can influence the customer journey  

Customer service is often thought of as front-office business, but there's much more to CX than the sale. To achieve the kind of repeat business that makes a company profitable, you need the whole customer journey to be as smooth and effortless as possible. Understanding the way financial processes can affect the customer experience can lead to dramatic improvements in overall satisfaction levels and customer retention. In this session, we will show how the Order2Cash platform can help finance workers to break away from Excel and start to influence CX.

We will highlight how:
• O2C processes can act as an early warning system for indicating levels of dissatisfaction among customers
• Aligning finance KPIs with other departmental data can be integral to understanding and increasing customer lifetime value
• Understanding your processes from a customer point of view can help to remove any roadblocks in your customer journey
• Building a customer-focused O2C process can make it easier for your customers to conduct business with you and improve your bottom-line performance

Discover how our single software solution for the entire order to cash cycle will help you to reduce costs, improve cash flow and minimize credit risk.


10:45am | Session 7: New Strategies to Reinvent Your Liquidity Management Process
Receivables provide the most turnkey solution to convert sales into cash, but the control of the timing is very often not in your hands. See how the flexibility offered through the simple, all-in-one C2FO platform can help, and learn why organizations are turning to new technology solutions to combat the implications of ever-increasing external factors on their balance sheet.

Learn more about our O2C Automation Sponsors
~ the best in the industry ~ 



*vendors are excluded

Shawn Burchfield

VP of Solutions Consulting



Chris Caparon




Phil Coombs

Business and Solutions Architect



Abhishek Dutta

Solution Principal, Digital Transformation



Veena Gundavelli

Founder and CEO



Nelie Noordenbos

VP International Markets



Tom Scott

VP and General Manager, EMEA



John Stevens

Managing Director - Business Development



Bill Weiss

VP of Credit & Collections Development



ICTF Annual Sponsors

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