ICTF Complimentary Webinar: How to Measure, Improve and Optimize Credit Department Performance
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6/5/2018
When: Tuesday, June 5, 2018
11:00am (duration 90 minutes)
Where: ONLINE
Contact: ICTF


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ICTF Complimentary Webinar:

How to Measure, Improve and Optimize the Credit Department Performance

 

*This webcast has been recorded.  Contact info@ictfworld.org for digital replay.

 

 

Speaker: Michael Dennis – Risk Management Executive

Live Date: June 5, 2018

*This webcast has been recorded.  Contact info@ictfworld.org for digital replay.  (duration: 90 minutes)

Price: ICTF Members - $0 / Non-Members - $110

*unlimited number of participants from the same location in a conference room setting - one telephone line and internet connection.

 

Speaker Bio:

Michael Dennis is a consultant (DC Associates) with more than twenty years’ experience as a credit manager working for companies including McKesson, Black and Decker, Jorgensen Steel Company and American Hospital Supply.  Michael taught the CAP and ACAP courses for NACM for more than ten years.  He authored or co-authored seven books including: “Credit and Collection Handbook”, “Credit and Collection Forms and Procedures Manual”, and “The Credit and Collection Manager’s Concise Desk Reference.”  Michael has an MBA from Pepperdine University.  He holds these credit related certifications:  CBF, CCP, and CPC.  Michael has been honored as Credit Executive of the Year by both CMA California and by the Wisconsin Credit Association.  Michael is a frequent webinar program leader, speaker, and guest lecturer at regional and national conferences.  

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