"The educational content and intellectual capacity contained within ICTF is astounding and surpasses any of the groups I have attended in the past."

"ICTF has reached a high level of proficiency and is organising conferences whose quality is unique and difficult to match.”

ICTF's International Credit Professionals Symposium in Europe
October 8 - 10, 2017
Riviera Marriott Hotel - Cap d'Ail (Nice), France
"Global Credit Management Excellence, Expert Perspectives and Best Practices"







Thank You to ICTF's 2017 Sponsoring Partners




"Thanks for a great conference packed with valuable updates/best practices and the ever important networking opportunities."



"ICTF has emerged as the premier organisation serving the sophisticated international credit executive.”



Sunday, October 8th

18:30 - 19:30

Welcome Reception
Welcome to Cap d'Ail-Nice and The ICTF International Credit Professionals Symposium

Monday, October 9th

09:00 - 10:00 

Keynote Address:

Global Growth Recovery: More Than A Flash In The Pan?


Keynote Speaker: Julien Marcilly, Chief Economist, Coface, France


Julien Marcilly's presentation will embrace the Global Economy with a large focus on Europe, including BREXIT's progress, France following the election of President Macron and the immediate fallout from the German Federal Election in September and why it is something all international credit and trade finance professionals should care about.

10:00 - 10:45

'Getting To Know ICTF' and 'Getting To Know YOU'

A successful Mentor/Mentee partnership will describe how the ICTF Emerging Professionals Academy continues to work for them, followed by a brief walk through ICTF's website and the opportunity to get to know your fellow delegates just a little better.

10:45 - 11:15

Networking Coffee Break / EXPO   

11:15 - 12:00

The Challenges Of A New Global Credit Role: Satellites Included!


After two years in her new role, Andrea Baker pauses for breath and describes the challenges implicit in taking on a new global credit team with regional offices as far apart as Newfoundland and Australia – the successes and the difficulties – and how Credit and Collections do their bit in putting a satellite into orbit!


Presenter: Andrea Baker, Director, Credit and Collections, Inmarsat, UK


12:00 - 13:00

The ICTF Breakout Session – Addressing Your Key Topics - 1


Taking note of the Evaluations Forms from our last European Conference, ICTF offers a Breakout Session embracing four key topics identified by delegates in a combined sharing and learning best practice experience. The choice is yours: -


1.  Collection and New Account Analysis

 How to approach it, from the review of a new customer's credit status to the accessing of current ageing information for mature accounts and much more in between.


Facilitator: Miguel Beneito, Global Credit Manager, DuPont de Nemours International Sarl, Switzerland



2.  IT Innovation in Credit

New payment technologies have overcome many hurdles in recent years, but some remain. How can the latest IT Innovations support you in your credit role?


Facilitator: Wilm Schweer, Senior Manager/Head of Partner Management, SHS Viveon Solutions Gmbh, Germany



3.  The Biggest Challenges in International Credit Management Today

Expanding international business means reaching new customers in an increasingly difficult geopolitical global environment. Share your experiences, solutions and concerns with your fellow delegates.


Facilitator: Nick King, Regional Credit Manager, EMEA, Eltek, UK



4Trade Finance Alternatives to Credit Insurance

Looking for whole turnover or single market cover or something in between and, perhaps, unable to find it, then this Session will seek to identify what alternatives are available.


Facilitator: Kevan McGerity, Trade Finance Manager, Terex Aerial Work Platforms, UK


*A brief Report from each Group will be presented to the full Conference at the end of the Session.

13:00 - 14:00

Networking Lunch / EXPO

14:00 - 15:00

Managing Customer Risk: Successful Contract Terms and Strategies to Avoid Risk and Optimise Outcome


A practical and insightful discussion about the role of sales contracts and how they can be enhanced to minimise risk, identify sources of customer risk, including risks created by third parties, and the 'must have' contract terms that make a difference. The dangers of using domestic contract templates for foreign sales, including optimum applicable law, lawsuits or arbitration, costs of dispute resolution and hedging country risk and uncertain legal systems.


Presenter: David H. Conaway, Attorney at Law, Shumaker, USA

15:00 - 15:45

The ICTF Breakout Session – Addressing Your Key Topics – 2


An opportunity for each delegate to participate in an alternative session: -


1. Collection and New Account Analysis


2. IT Innovation in Credit


3. The Biggest Challenges in International Credit Management Today


4. Trade Finance Alternatives to Credit Insurance

15:45 - 16:15

Networking Coffee Break / EXPO


16:15 - 17:30

ICTF's Session with a Difference - The Neuroscience of Leadership


The latest neuroscience and positive psychology research shows that success and outstanding performance are within everyone's grasp because talent and leadership ability can actually grow. Delegates will learn how to increase productivity within their teams by: -


- Reducing blame and the fear factor to create a fertile environment that encourages best efforts, creative thinking and problem solving.

- Generating confidence and self-belief and instilling a desire to succeed and push boundaries.

- Giving others ownership of their results, allowing them to learn from their own mistakes.

- Demanding people's best efforts and celebrating their success.


Presenter: Tom Flatau, Founder and CEO, Teamworking International, UK


Networking Dinner - Port de Plaisance de Cap D'ail


Tuesday, October 10th

09:00 - 09:45

Improving the Invoicing and Collection Process – Partnership in Action


This joint presentation – the second in ICTF's European series – will share information about the motive, background and results of the project, its integration within SAP, together with elaboration of the billing solution.



Frantz Jelensperger, Chef du Service Finance, KONE, France

Nelie Noordenbos, Sales and Partner Manager, Order2Cash, The Netherlands

09:45 - 10:30

The ICTF Country Review

Turkey – Today and Tomorrow


Fifteen months on from the failed coup and against a background of healthy public finances versus a substantial current account deficit and a dependency on foreign capital, what is the prognosis, today and tomorrow, for this pivotal regional power?



Ozgur Durgun, Head of Underwriting Turkey, Bulgaria, Northern Cyprus, Azerbaijan, Turkmenistan, Atradius, Turkey

10:30 - 11:00

Networking Coffee Break / EXPO

11:00 - 12:30

The ICTF Trade Creditors Global Forum: Your Most Pressing Credit and Collection Challenges in Western Europe, Middle East, Asia, North, Central and South America.


The best ideas come from quality interaction with your peers and those willing and able to share their experiences. This key Conference session will equip delegates with actionable plans and practical solutions to their most pressing problems.


Andrea Baker, Director, Credit and Collections, Inmarsat, UK
Jean-Philippe Cavat, Credit Operations Manager, JT International S.A., Switzerland
Danny Lietart, EUAF Regional Credit Manager, Shell Chemicals Europe BV, Netherlands

12:30 General Symposium Adjourns
12:30 - 14:30

ICTF's Chemicals Industry Credit Group Meeting            


This meeting is open to credit executives from within the Chemicals Industry on a gratis basis if they have subscribed and attended the main Symposium; a fee of US$175 will be charged if this meeting only is attended.


To register, please email ICTF: info@ictfworld.org




Riviera Marriott Hotel - Cap d'Ail (Nice), France
Port de Cap d'Ail

Cap d'Ail, 06320 France



Hotel Room Rates:
EUR 179 including VAT(single use, including breakfast and Wi-Fi)

EUR 189 including VAT(double use, including breakfast and Wi-Fi)




Hotel Reservations:

Hotel Reservations must be made by September 7, 2017 using the following link:


Guests may reserve online or contact the hotel reservation desk via phone or email:

T : 01 40 99 88 11 / E : France.reservations@marriotthotels.com

Hotel cancellations are possible only before September 8, 2017. A full hotel cancellation fee applies after that date.  


Early Bird Registration Fees
(Paid by September 1, 2017):

ICTF Member Rate: $770
Non-Member First Time Corporate Attendee: $770
Non-Member Corporate Credit Professional Rate: $1100
Non-Member Vendor* Rate: $1350 

Regular Registration Fees
(after September 1, 2017):

ICTF Member Rate: $970
Non-Member First Time Corporate Attendee: $970 
Non-Member Corporate Credit Professional Rate: $1300
Non-Member Vendor* Rate: $1550


REGISTER ONLINE or email ICTF at: info@ictfworld.org

If your company is a non-member, and you and your company are first-time in attendance, you may use


Registration, Substitution and Cancellation Policy: Please note that in order to receive the 'Early Bird' discounts, both registration and payment must be received by the Early Bird deadline. Substitutions of attendees may be made at any time by providing a reasonable advance notice to ICTF. Unfortunately, we cannot issue a refund or credit for any cancellations received within 21 days of the event start date. ICTF reserves the right to assess an administrative fee of $50 for cancellations.

*Non-Member Vendor Rates apply only to vendor companies who are neither ICTF members nor first time attendees.  

Discounts for multiple attendees from the same company (not valid for vendors): if you are registering more than two people from your company, please contact us to receive an additional discount of $270 per person for attendee #3 and thereafter. Send us an email to: info@ictfworld.org


Speaker Bios (PDF)


Email: info@ictfworld.org Phone: 410-522-5015


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