"The educational content and intellectual capacity contained within ICTF is astounding and surpasses any of the groups I have attended in the past."


"It was nice to see everyone and I really found the conference agenda worthwhile. It's clear that ICTF is the leading international credit professional organization. Thanks for a great conference.”



ICTF's Global Credit Professionals Symposium
April 15-17, 2012
The Ritz-Carlton - New Orleans, LA

"Global Credit Management Excellence, Expert Perspectives and Best Practices"







Thank You to ICTF's Sponsoring Partners and Symposium Sponsors 





"ICTF has emerged as the premier organization serving the sophisticated international credit executives.”



"This is my second time [attending ICTF’s Symposium], and as with the last time, I really feel I will take a lot away that will help me with my day-to-day job duties. Great detail and tons of relevant information provided.”




Sunday, April 15th

6:30 - 7:30 pm Evening Reception
Welcome to New Orleans and The ICTF 2012 Global Credit Professionals Symposium

Monday, April 16th

8:00 - 8:30 am Networking Breakfast
Sponsored by: ABC-Amega Inc.
8:30 am ICTF Conference Opening

8:45 - 9:45 am

Keynote Address:
The New Commercial Reality - How 21st Century Global Trade Relations are Hampered by 20th Century Trade Politics
Keynote Speaker:
Dan Ikenson, Director, Herbert A. Stiefel Center for Trade Policy Studies -
Cato Institute

A thought provoking look at the impact of cross-border investments, transnational production and global supply chains on trade and trade policy; the overlooked importance of import barrier liberalization to United States’ global competitiveness; and the myths, misconceptions, and realities of the U.S.-China economic relationship.

9:45 - 10:15 am Networking Coffee Break
Sponsored by: FCIA

10:15 - 11:45 am

China: In a League of its Own –
Proven Export and In-Country Policies, Practices and Procedures – Common Mistakes and Critical Success Factors

The presenters will examine export and in-country specific legal, cultural, operational, financial, and credit and collections practical aspects of doing business in China - issues that matter and ideas that work - not to be missed! Learn how to trade successfully with and in China.

Dan Joseph, Global Advisor for China
Richard Clark, Director, Corporate Credit - Parker Hannifin Corp.

12:00 - 1:00 pm Networking Lunch

1:00 - 2:30 pm













The ICTF Best Practices and Ideas Exchange Forum:
Best-in-Class Global Credit, Collections and A/R Practices for Maximizing Performance and Growth

The ICTF unique Best Practices and Ideas Exchange Forum led by top international credit management pros provides expert insight for the Credit, Accounts Receivable and Collections function. Learn how companies are implementing worldwide initiatives and using proven strategies and methodologies to mitigate risks, create efficiencies, unlock working capital and support revenue growth. An open forum to share experience, discuss emerging trends and key issues facing global credit management professionals today – equip yourself with actionable ideas and practical solutions.

Discussion Leader:
Angela Hodges, RGCP, LAR Credit Supervisor - Eastman Chemical Company

  • The Alcatel-Lucent Case: Implementing Global Credit and Collection Policies, Processes, Systems and Performance Measurements - Change Management in the Critical Areas of Credit and Collections

An overview of Alcatel-Lucent’s road map and strategic roll out of a global, enterprise-wide credit and collection system, policy and process, and the challenges that were involved with it.The speaker will share how the new post-merger and best-in-class hybrid model of one decentralized and one globally centralized company has emerged and how it is implemented on a regional basis in EMEA, Latin America and Asia Pacific.

Peter Holewinski, Head of Credit & Collections – Alcatel-Lucent

  • The Elizabeth Arden and Nidec Motor Case: Centralizing Order-to-Cash Activities and Managing Resources in Regional and Global Shared Service Centers in Asia, Europe and Latin America

An insight into two companies' worldwide initiatives to optimize the O2C activities by shifting to a Shared Services based environment, from conceptualization to design and execution. Discussion of the scope, challenges, cost savings and financial benefits of moving Credit, A/R and Collection functions to regional and global shared service centers – Asia vs. Europe vs. Latin America – find out what works best!

Brenda Jalowiec, CCE, CICP, RGCP, Global Director Credit & A/R - Nidec Motor Corp.
Jim Youse, VP Global Credit Risk Management - Elizabeth Arden Inc.

2:30 - 3:00 pm Networking Coffee Break
Sponsored by: Coface North America

3:00 - 4:00 pm






The ICTF Best Practices and Ideas Exchange Forum:
Best-in-Class Global Credit, Collections and A/R Practices for Maximizing Performance and Growth – continued

  •  Assessing Foreign Customers’ Creditworthiness with and without Financials –
    score cards and methodologies for evaluating companies and establishing credit limits

Learn how your peers are assessing their customers’ creditworthiness and establishing credit lines; share your foreign customer analysis methodology, score cards and key questions you ask; discuss regional nuances – bring your ‘cheat sheets’ and submit specific questions you would like to discuss and get input on.

David Marsh, CBF, Former Corporate Credit Manager - Novus International, Inc.

4:00 - 5:30 pm

Energize Your Team, Customers and Profits
David Cottrell, Best-Selling Author, Award-Winning Leadership Expert, Professional Speaker - Cornerstone Leadership Institute

In his motivational session, based on the book Monday Morning Motivation, David Cottrell reveals a precious resource your business cannot afford to be without: organizational energy. When used correctly, organizational energy strengthens and solidifies individual drive, producing an unshakable desire to achieve bigger and better results. Cottrell offers the tools to become a better leader and motivator, to take business to new heights and employees to new levels of performance and job satisfaction. Discover how Einstein’s theory of relativity is the basis for successful leadership in the 21st century, learn five vital conductors of leadership energy that you need to energize and motivate your team and customers, and gain a step-by-step strategy to access your organization’s energy and accelerate your people to the next level of performance.

6:00 - 7:00 pm

Networking Reception followed by "A Night on the Town"

Tuesday, April 17th                                                                                                          

8:00 - 8:30 am
Networking Breakfast
Sponsored by: RBS
8:30 - 10:30 am

The ICTF Worldwide Credit Tour:Global Economic Outlook -
Making the Transition from Crisis to Recovery and Expansion

Join Dr. Belcsák and Augustine Faucher in a discussion of the economic, political and country risk trends shaping global markets today. Real-time market intelligence and forecasts with ample time for questions. Discuss the markets where you are experiencing difficulties getting paid - the best ideas come from a quality interaction with the most knowledgeable peers who are open and willing to share their experience and tricks of the trade.

Dr. Hans Belcsák, President - S.J. Rundt & Associates
Augustine Faucher, Vice President and Senior Macroeconomist - The PNC Financial Services Group

10:30 - 11:00 am Networking Coffee Break
Sponsored by: IAB
11:00 - 12:30 pm

The ICTF Best Practices and Ideas Exchange Forum:
Best-in-Class Global Credit, Collections and A/R Practices for Maximizing Performance and Growth – continued

  •  Foreign Accounts Receivable Purchasing Programs and Trade Financing of Individual Receivables

Learn how you can successfully utilize A/R purchasing programs (one-off or a whole portfolio) and meet the growing demands of your foreign customers to extend longer terms without hurting your cash flow and DSO – a win/win for both sellers and buyers. Find out how credit practitioners are maximizing the cash flow and extracting value from the global accounts receivable portfolio by utilizing individual receivable purchasing programs.  

Subject Matter Leader:
Buddy Baker, Vice President/Manager, Global Trade Solutions Delivery - Fifth Third Bank 

Carlos Machado, Director of Credit and Collections LATAM - Brightstar Corp.

12:30 pm

Symposium Adjourns


The Ritz-Carlton, New Orleans
921 Canal Street - New Orleans, LA 70112
Telephone: 504.524.1331 or 1.800.826.8987

Room Rate: $179 per night plus tax
Reservations must be made by March 21, 2012
Group Name: ICTF
Group Code: CVTCVTA (Deluxe Accommodations)

Reservation link: https://reservations.ritzcarlton.com/ritz/reservation/availability.mi?propertyCode=MSYRZ&groupCode=CVTCVTA 



ICTF Member Rate: $750
Non-Member First Time ICTF Event Attendee: $750
Non-Member Rate: $900

REGISTER ONLINE or email ICTF at: info@ictfworld.org


Speaker Bios

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