ICTF's International Credit Professionals Symposium in Europe
November 23-25, 2011
InterContinental Hotel - Dusseldorf, Germany

"Global Credit Management Excellence, Expert Perspectives and Best Practices”  







Thank You to ICTF's Sponsoring Partners and Symposium Sponsors 









Wednesday, November 23rd                                                                                        

18:30 - 19:30 Welcome Reception -
Welcome to Dusseldorf and The ICTF International Credit Professionals Symposium

Thursday, November 24th

8:00 - 8:30 Networking Breakfast
8:30 ICTF Symposium Opening

8:30 - 9:30



Keynote Address:
Global Economic Forecast: Recovery Interrupted

Keynote Speaker:
Freddy Van den Spiegel, Chief Economist of BNPParibasFortis - Belgium

9:30 - 10:30









The ICTF Best Practices and Ideas Exchange Forum:
Best-in-Class Global Credit, Collections and A/R Improvement Initiatives

The ICTF unique Best Practices and Ideas Exchange Forum features top international credit management pros, who will discuss actionable and innovative best-in-class strategies for maximum effect - from a credit risk management, automation, A/R management and liquidity standpoint. Debate predefined topics as well as questions you’d like to bring up and benefit from the collective knowledge and experience of your industry peers.

Discussion Leader:
Charles Mayhew, Director Moreton Smith, UK

  •  Optimizing Resources and Maximizing Performance by Automating the Risk Management Process
    Presenter: Harold Verhofstadt, Supervisor Credit Risk & Collections - SABIC, The Netherlands
  • How to Outperform and Become Best-in-Class - a Study of Elsevier done by the Hackett Group
    Presenter: Tracey Thomas, Credit Manager EMEA - Elsevier BV, The Netherlands
  • EU Hunt for Cash Credit Strategies
    Presenter: Jacques Vincken, Credit Manager - Shell Downstream, The Netherlands
10:30 - 11:00 #Networking Coffee Break/EXPO                       

11:00 - 12:30






The ICTF Best Practices and Ideas Exchange Forum:
Best-in-Class Global Credit, Collections and A/R Improvement Initiatives
Debate predefined topics as well as questions you’d like to bring up and benefit from the collective knowledge and experience of your industry peers.

  • Spotting a Troubled Company - financial and non-financial warning signs 
  • Europe, Middle East and Asia - credit and collection challenges 
  • Dealing with Fluctuating Currencies when Setting Credit Lines
  • 12:30 - 14:00

    Networking Lunch/EXPO

    14:00 - 14:30


    Basel III - The Price of a Stable Banking Sector 
    Are banks prepared for the adoption of Basel III in light of recent sovereign debt downgrades and harsh economic landscape? Discuss the impact of Basel III on banks and corporates, including the increased pressure on banks' profitability.

    Presenter: Charles Zondag, Zanders - Treasury & Finance Solutions, The Netherlands

    14:30 - 15:00


    Corporate Ratings and Valuation
    A look at a valuation method which sets a standard for the external rating of companies.

    Presenter: Michael Munsch, Board Member - Creditreform Rating AG, Germany 

    15:00 - 15:30

    Networking Coffee Break/EXPO

    15:30 - 16:15



    Counterparty Risk Mitigation in Commodities Financing
    Find out how the ratings-based approach to regulatory risk capital, including Basel II and Basel III, is affecting commodity finance and borrowing costs. Learn about the increased tendency towards risk mitigation strategies and the trends in inventory finance and collateral management structures.

    Presenter:  Dan Day-Robinson, Managing Director - Global Training Group SARL, Switzerland

    16:15 - 17:15





    Warning: Nine out of Ten Companies are Bankrupt in Five Years
    In a global economy that is on the brink of fundamental changes, there is ‘a behavior behind every number’. For credit professionals, business intelligence means structured collection, processing and analysis of information on customers based on which credit decisions are made. How about looking behind the numbers and understanding the company, its management, industry and market position as well as other important aspects and trends that will have an effect on financial performance. Does your company have sufficient business intelligenceto anticipate?  

    Presenter: Prof. dr. Jan Adriaanse - Turnaround PowerHouse, The Netherlands


    Networking Dinner

    Friday, November 25th                                                                                                               

    8:00 - 8:30 Networking Breakfast

    9:00 - 10:15







    Trading in Eastern Europe – Managing Risk, Improving Credit Procedures and A/R Collections
    A panel of international credit practitioners and risk management and legal experts will examine important country specific credit, collections, risk mitigation and legal issues of doing business in Eastern Europe - credit management perspectives, effective approaches and practical tips for selling on open account, enhancing your position as a trade creditor, collecting outstanding invoices and avoiding common and hidden pitfalls.

    Discussion Leader:
    Dieter Suedhofen, Managing Director - Creditreform International e.V., Germany

    Wilma Arends, Credit Risk Manager EMEA - Belden European Shared Services B.V., The Netherlands
    Gerwin Braam, Global Credit Manager - Akzo Nobel, The Netherlands
    Joanna (J.K.) Haftka, Polish Lawyer -
    Bierens Debt Recovery Lawyers, The Netherlands
    Dr.Thomas Langen, Senior Regional Director Germany, Central and Eastern Europe - Atradius
    Robert Schulze, Lawyer - Juristische Beratungskanzlei Schulze, Brutyan & Partner, Russia

    10:15 - 10:45 Networking Coffee Break
    10:45 - 11:15

    Trading in Eastern Europe – Managing Risk, Improving Credit Procedures and A/R Collections

    11:15 - 12:00



    SEPA: Core Issues for Corporates and The Future of Direct Debits
    There is no escape from SEPA - examine the core issues surrounding the Single Euro Payments Area (SEPA) and find out what steps your company needs to take and when you need to be ready. Discuss strategic issues surrounding SEPA such as opportunities for centralisation of payments, optimisation of banking relationships and liquidity planning.

    Presenter: Karsten Becker, Senior Product Manager, European Payables & Receivables - Deutsche Bank AG, Germany


    Symposium Adjourns



    InterContinental Hotel
    Konigsallee 59  / 40215 Dusseldorf, Germany
    Tel: +49 (0)211 8285 0

    Room Rate: 189 (single room; includes buffet breakfast and taxes)
    Reservations must be made by October 27, 2011:

    By telephone: 0049 (0) 211 8285 1123
    By email: 

    Your special rate is available by referring to the group name ICTF.


    Early Bird Rate expires on October 3, 2011

    Rate Options                        

    Promo Code
    Early Bird Member Rate $700


    Early Bird Non-Member First Time ICTF Event Attendee  $700


    Early Bird Non-Member Rate $950


    Please note the applicable promo code to enter into the "Apply Promotional Code" field at checkout in order to receive the discount if applicable.

    REGISTER ONLINE or email ICTF at: info@ictfworld.org


    Speaker Biographies
    CONTACT US                                                                                                 


     Tel EU: +41 21 824 37 77
    Tel US: +1 410 522 5015