"The educational content and intellectual capacity contained within ICTF is astounding and surpasses any of the groups I've attended in the past."
"If your company is involved with international business, ICTF is a must join organization. ICTF is the superior international group which stands shoulders above any other organization that may attempt to fill the International business needs."

  "ICTF has emerged as the premier organization serving the sophisticated international credit executives.”

ICTF's Annual Global Trade Symposium
November 12-14, 2017
The Ritz-Carlton, Ft. Lauderdale Hotel - Ft. Lauderdale, FL

"Global Credit Management Excellence, Expert Perspectives and Best Practices"






Thank You to ICTF's Annual Sponsors





Symposium Sponsors


"The ICTF Global Trade Symposium was exceptional. The mix of credit and trade professionals was one of the best I have experienced...knowledgeable and friendly. The topics covered were informative and very relevant to current economic conditions and credit issues we are experiencing."

"Thanks to ICTF for a great conference packed with valuable updates, best practices and the ever important networking opportunities."


Sunday, November 12th

7:30 am

ICTF's Annual Golf Outing at the Jacaranda Golf Club

6:30 - 7:30 pm

Welcome Reception

Monday, November 13th

8:00 - 8:30 am

Networking Breakfast 

8:30 am

Symposium Opening

8:45 – 10:15 am

The State of the U.S. and Global Economy - Insights, Trends, Challenges and Market Forecasts

Speaker:  Gus Faucher, Chief Economist - PNC Bank                      

10:15 – 10:45 am

Networking Coffee Break - sponsored by Trade Technologies

10:45 – 11:30 am

The ICTF "Best Global Credit Management Practices" Forum Session:
op international credit management pros share corporate initiatives, strategies and proven best practices.

Customers Financial Risk Evaluation
An overview of the challenges of obtaining, understanding, analyzing and interpreting financial statements of foreign customers; the rationale of using certain financial ratios, trends and country analysis to support credit line decisions; risk and bad debt calculations based on the analysis.

Speaker: David Damron, Customer Finance, Senior Manager - Amgen Inc.

11:30 – 12:15 pm

The ICTF "Best Global Credit Management Practices" Forum Session:

Anti-Money Laundering Compliance and the Export Credit Department – What Should You be Doing?

Learn how to establish customer on-boarding policies compliant with Know Your Customer (KYC) federal guidelines and due diligence processes to detect and prevent money laundering. Review compliance checklists and customer vetting procedures to enhance your anti-money laundering knowledge and skills.

Speaker: Tom Sayles, Director Global Credit and AML Compliance - Blackbaud, Inc.

12:15 – 1:45 pm

Networking Lunch
(Emerging Credit Professionals will have the opportunity to network and establish connections with experienced ICTF Mentors)

1:45 – 3:00 pm

Export Credit Risk Management Case Study - Selling to Brazil, China, UAE 
Examine the business challenges faced by a U.S. exporter doing business in Brazil, China and UAE. Work on the presented case study in small groups to come up with group recommendations addressing key decision points. Discuss the best course of action and the most effective solutions to support the sales while balancing the credit risk associated with the customers and the markets. This is a great way to share your practical experience and learn from fellow members.  

Case Study Presenters:
Angela Hodges, RGCP,
Latin America Credit Supervisor - Eastman Chemical Co.
Susan Seamands, CGCE, Credit Manager, International - Gavilon LLC
David Weidinger, RGCP, Former Director Order to Cash, Credit and Accounts Receivable

3:00 – 3:30 pm

Networking Coffee Break - sponsored by High Radius

3:30 – 4:15 pm

Implementing Global E-Invoicing and Improving the Invoicing and Collection Processes - Partnership in Action
This joint presentation will examine the objectives, background and results of the order to cash technology solutions project undertaken by KONE, a global manufacturer, in an effort to accelerate the outbound invoice flow and decrease the overall time to payment, reduce cost, improve efficiency in the order to cash cycle, minimize credit risk and boost cash flow.   


Frantz Jelensperger, Head of Finance - KONE (invited)

Frank Hoekstra, CEO - Order2Cash

4:15 – 5:30 pm 

Cross-Cultural Management and Global Leadership - Leading Across New Borders: How to Succeed as the Center Shifts                
Learn what’s different about global leadership; explore how shifts in the world economies, demographics and culture impact the challenges and strategies of today’s global leaders. Global success requires navigating through the different cultural realities of how people think and get things done. Unless we know how to decode other cultures and avoid easy-to-fall-into cultural traps, we are vulnerable to inefficiency, teams unable to work together, and deals that fall apart!

Speaker: Karen Cvitkovich, Internationally Renowned Global Leadership Business Coach and Author

6:45 pm

Group Networking Dinner 

Burlock Coast Restaurant at The Ritz-Carlton, Ft. Lauderdale

                      Tuesday, November 14th         

8:00 - 8:30 am

Networking Breakfast

8:30 - 10:00 am

Second Day Keynote: 
Understanding the Political Economy of the Eurozone Crisis and the Macroeconomic Rebalancing in China and the G20

Speaker: Jeff Frieden, Stanfield Professor of International Peace, Department of Government - Harvard University

10:00 - 10:30 am

Networking Coffee Break - sponsored by Esker

10:30 - 12:00 pm

The ICTF Global Trade Creditors Round Table - Discussion of Export Credit and Collection Challenges in Latin America, Europe, Middle East, Africa and Asia
Your Questions Answered! This is where the best actionable ideas come from - the most practical credit, collections, and country specific quality interaction, helping you address unique and common challenges. Submit your questions in advance and benefit from the collective knowledge and experience of your industry peers. Get paid faster!

Buddy Baker, CGCE, Vice President - Goldman Sachs

Fernando Mesia, Senior Vice President - Mercantil Commercebank  
Narci Munoz, Manager of Customer Financial Services - Carlisle Construction Materials  
Andre Python, Vice President - FCIA Trade Credit Insurance

12:00 pm

Symposium Adjourns


12:30 - 2:00 pm


Held in conjunction with the Symposium: ICTF's Food Industry Export Credit Group Meeting
This meeting is open to ICTF members from the food industry (manufacturers and/or distributors).
To register, please email ICTF:



  The Ritz-Carlton, Fort Lauderdale - Ft. Lauderdale, FL


1 North Fort Lauderdale Blvd, Ft. Lauderdale, Florida 33304
Phone: +1 (954) 465-2300


Room Rate: $199/night plus tax

* NO Resort Fee - Resort Fee is Waived for ICTF Delegates

Hotel Reservations:

By Phone: Call 1-800-241-3333 and reference the ICTF Symposium. Group Code: CUTCUTA

To ensure availability, hotel reservations should be made early - discounted room rate is based on availability. The hotel reservations cut-off date is: Monday, October 16, 2017.


Early Bird Registration Fees
(by September 25, 2017):

ICTF Member Rate: $795
Non-Member First Time Attendance: $795  
Non-Member Corporate Credit Professional Rate: $1,095   
Non-Member Vendor* Rate: $1,295

Regular Registration Fees
(after September 25, 2017):

ICTF Member Rate: $945
Non-Member First Time Attendance: $945
Non-Member Corporate Credit Professional Rate: $1,245
Non-Member Vendor* Rate: $1,445


REGISTER ONLINE or email ICTF at: info@ictfworld.org

If your company is a non-member, and you and your company are first-time in attendance, you may use

Registration, Substitution and Cancellation Policy:
Please note that in order to receive the 'Early Bird' discounts, both registration and payment must be received by the Early Bird deadline - September 25, 2017. Substitutions of attendees may be made at any time by providing a reasonable advance notice to ICTF. Unfortunately, we cannot issue a refund or credit for any cancellations received within 21 days of the event start date. ICTF reserves the right to assess an administrative fee of $50 for cancellations.

*Non-Member Vendor Rates apply only to vendor companies who are neither ICTF members nor first time attendees.                                     

GOLF: $135 per player


Discounts for multiple attendees from the same company (not valid for vendors): if you are registering more than two people from your company, please contact us to receive an additional discount of $200 per person for attendee #3 and thereafter. Send us an email to: info@ictfworld.org


Speaker Bios Coming Soon...


ICTF's Golf Outing - Sunday, November 12, 2017
Jacaranda Golf Course

7:00 am - shuttle leaves from the hotel


Shotgun - 8:30 am

Cost: $135 per player (greens fee and cart fee)
Club Rental (optional): $59 + tax

Fun is only a 9-iron away! ~ Join fellow golfers for a morning of golf and fun ~

Jacaranda Golf Club is a 36
-hole facility offering all the amenities of a private country club.
Widely considered one of the finest golf and practice facilities in South Florida, the East and West Courses feature gently rolling terrain framed by the lush tropical foliage and waterways of South Florida.

Jacaranda Golf Club has been the host site to many PGA and USGA tournaments and qualifying events and voted "Club of the Year" by the South Florida PGA of America.



Email: info@ictfworld.org   Phone: 410-522-5015

Blue Wave