"The educational content and intellectual capacity contained within ICTF is astounding and surpasses any of the groups I've attended in the past."

"ICTF is the superior international group which stands shoulders above any other organization that may attempt to fill the International business needs."
"I always leave the conference with a renewed confidence to do my job. The knowledge and contacts are invaluable. The topics provide new ideas on how to handle issues and implement practices in our credit department."

ICTF's Global Credit Professionals Symposium
April 17-19, 2016
The Ritz-Carlton - Chicago, IL
"Global Credit Management Excellence, Expert Perspectives and Best Practices"






Thank You to ICTF's 2016 Sponsoring Partners and Symposium Sponsors





"Thanks to ICTF for a great conference packed with valuable updates, best practices and the ever important networking opportunities."


"ICTF has emerged as the premier organization serving the sophisticated international credit executives.”


"ICTF is a tremendous organization comprised of credit professionals from around the globe and from various industries. Invaluable knowledge sharing and networking opportunities at the conferences."



Sunday, April 17th

6:30 - 7:30 pm

Welcome Reception -
Welcome to Chicago and The ICTF Global Credit Professionals Symposium

Monday, April 18th

8:00 - 8:30 am

Networking Breakfast - sponsored by Coface

8:30 am

Symposium Opening

8:45 - 10:00 am


Keynote Address:
Global Market Volatility:
The Role of China, Central Banks and Monetary Policies - the real risks and the implications for the global economy

Keynote Speaker:    James Dorn, Ph.D., Vice President for Monetary Studies - CATO Institute

James Dorn is the vice president for monetary studies, editor of the Cato Journal, senior fellow, and director of Cato’s annual monetary conference. He has written widely on Federal Reserve policy and monetary reform and is an expert on China’s economic liberalization. He has edited more than 10 books, including The Search for Stable Money, The Future of Money in the Information Age, and China in the New Millennium. His articles have appeared in the Wall Street Journal, Financial Times, South China Morning Post, and scholarly journals. He writes regularly for Forbes.com. From 1984 to 1990, he served on the White House Commission on Presidential Scholars. Dorn has been a visiting scholar at the Central European University and Fudan University in Shanghai. He holds a Ph.D. in economics from the University of Virginia.

10:00 - 10:30 am

The ICTF Networking Global Trivia Quiz - test your global knowledge
Meet your peers around the table, and form an immediate bond as you compete with the other teams in the room for the highest score and prizes. Networking has never been so much fun! 

10:30 - 11:00 am

Networking Coffee Break
- sponsored by IACC

11:00 - 12:30 pm

The ICTF Best Practices and Ideas Exchange Forum:
Best-in-Class Global Credit and Collection Strategies

Addressing the corporate ‘dash for cash’ and need for continuous improvement, the ICTF unique Best Practices Forum features top international credit management pros, who present actionable best-in-class global credit and collection strategies. Presentations are followed by an open forum to share experience and discuss best practices - equip yourself with actionable ideas and practical solutions.

  • Best Practices in Country Risk Management and Your Company’s Bottom Line

    There is no place to hide from country risk. We will discuss the chemistry and art of country risk management and your company’s risk exposure; how to forecast, measure, properly price, respond to and manage country risk; country risk premiums and A/R interest to cover delays in payment; terms risk pricing with high risk countries, war chest accruals, the weight of country risk in your trade credit risk scoring models, country insurance coverage parameters, and much more!

Speakers:   Carlos Machado, Director of Global Credit - Brightstar Corp.
                   Tina Sorrels, Director of Global Credit - AJC International, Inc.

12:30 - 1:45 pm

Networking Lunch

1:45 - 3:00 pm

The ICTF Best Practices and Ideas Exchange Forum (continued):

1. Managing Credit in Times of Turmoil and Uncertainty: Early Warning Signs and Global Credit Management Practices that Pay Off 
Are you prepared for the potential consequences of payment delays, defaults on payments and bad debts? Adjusting to shifting credit risks and the 'new normal' demands staying on top of changing customer risk levels, actively monitoring your customer portfolio and analyzing their financial health, the ability to detect liquidity problems and proactively respond to increased risks and demanding customers with strategies that work. How do you effectively do this?   

Speaker:   Kirk Shoemaker, Director, Global Credit - Beam Suntory Inc.

2. The Emerging Global Credit Professionals Round Table - Top International Credit Management Challenges
The art and science of global credit management! This session is designed to address the needs of emerging global credit professionals with less than five years of international credit management and trade finance experience. Discuss key global credit management challenges, including measuring customers' financial health, extending credit, customer visits and keys to success in the world of international credit management.

Moderator:   Bert McCuiston, International Credit Manager, Milliken & Co. 

3:00 - 3:30 pm

Networking Coffee Break - sponsored by Bectran

3:30 - 5:30 pm

The Hard Truth About Soft Skills and How to Sell Yourself at Work!
The hard truth is that soft skills will make or break your career! Recent studies confirm that most careers fail or stall not because of a lack of technical or professional expertise but rather because of a shortcoming in the soft skills arena. Based on Peggy’s best-selling book, The Hard Truth About Soft Skills: Workplace Lessons Smart People Wished They’d Learned Sooner, this high-energy workshop will provide participants with a soft-skill overview and then take a deep dive into one of the most critical soft skills for a successful career - the art of self promotion. Come learn how to raise the visibility of you and your team within the company-leading them straight to the top-while mastering one of the toughest soft skills of all!

Speaker:   Peggy Klaus, Professional Coach - Klaus & Associates

6:45 pm Networking Dinner - at Francesca's on Chestnut 

Tuesday, April 19th    


8:00 - 8:30 am

Networking Breakfast

8:30 - 10:00 am

Global Economic Outlook - Risks and Opportunities for the Year Ahead
Discussion of key market forces and major risks facing exporters; political and economic instabilities and threats; risks of emerging market defaults and potential positive developments, if any. Ample time for questions.

Stuart Bergman, Deputy Chief Economist | Director, Economic & Political Intelligence Centre - EDC                   

10:00 - 10:30 am

Networking Coffee Break

10:30 - 12:00 pm

The ICTF Global Trade Creditors Ideas Exchange Forum –
Your Most Pressing Credit and Collections Issues in
Latin America, Europe, Middle East, Africa and Asia

Your Questions Answered! This is where good ideas come from - the most practical country and credit specific issues exchange, helping you overcome common challenges and get paid on time. Submit your questions and benefit from the collective knowledge and experience of your industry peers. Including:

- Country Specific Payment and Collections Issues
- New Challenging Markets - Africa

​- ​Banks and Credit Insurers Views
...and much more!    

Moderator:   Robert Long, Member Liaison - ICTF


Alan Andrews, SVP, Trade Finance Group - PNC Bank
Raul Davila, Senior Manager, International Credit - Ravago Americas
Brenda Jalowiec, Global Director of Credit and Collections - Diebold, Inc.
Andre Python, Vice President Underwriting - FCIA Management Co.

12:00 pm

Symposium Adjourns

12:30 - 2:00 pm ICTF's Food Industry Export Credit Group Meeting
This meeting is open to ICTF members from the food industry (manufacturers and/or distributors).
To register, please email ICTF:


The Ritz-Carlton Chicago
1160 East Pearson Street at Water Tower Place, Chicago, IL 60611

Room Rate: $199 plus tax (free internet)


By Phone: 1-844-236-8181 - Reference Group Name: ICTF Symposium 2016 - code: IC4

Reservations must be made no later than March 13, 2016




Early Bird Registration
through February 29, 2016

ICTF Member Rate: $695
Non-Member First Time ICTF Event Attendee: $695
Non-Member Rate: $895

Regular Registration
March 1, 2016 and after

ICTF Member Rate: $845
Non-Member First Time ICTF Event Attendee: $845
Non-Member Rate: $1,045

REGISTER ONLINE or email ICTF at: info@ictfworld.org

If your company is a non-member, first-time attendee, you may use 'promo code' NMFT2016 when registering.

*Registration, Substitution and Cancellation Policy: Please note that in order to receive the 'Early Bird' discounts, both registration and payment must be received by the Early Bird deadline. Substitutions of attendees may be made at any time by providing a reasonable advance notice to ICTF. Unfortunately, we cannot issue a refund or credit for any cancellations received within two weeks of the event start date. ICTF reserves the right to assess an administrative fee of $50 for cancellations.



                Speaker Bios (PDF)

CONTACT US                                                                                   
Email: info@ictfworld.org Phone: 410-522-5015

Blue Wave